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User review of Sprout Social

This software meets all our needs

- by Velma

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We use SproutSocial to manage social media more effectively with great workflow. The system provides us with great features. I love the report features. We are allowed to brand with logo the reports we get, and to pull the reports quickly and easily for our clients. Everyone in our team is using Sprout, and our collaboration has improved.

What aspects are problematic or could work better?

We had some issues with selecting, we wanted to deselect all instead of deselecting manually one by one. And the Sprout team has helped us and they immediately implemented the “deselect option”. Great customer service.

What specific problems in your company were solved by this product?

Our social team is more effective, and productive.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.