What are the best aspects of this product?
We use SproutSocial to manage social media more effectively with great workflow. The system provides us with great features. I love the report features. We are allowed to brand with logo the reports we get, and to pull the reports quickly and easily for our clients. Everyone in our team is using Sprout, and our collaboration has improved.
What aspects are problematic or could work better?
We had some issues with selecting, we wanted to deselect all instead of deselecting manually one by one. And the Sprout team has helped us and they immediately implemented the “deselect option”. Great customer service.
What specific problems in your company were solved by this product?
Our social team is more effective, and productive.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
1-10 Employees
What is your industry?
Internet
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
1 year
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