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User review of Square Appointments

An app that is worth every penny

- by Mae

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

At first, I was cynical about the tool because I might lose control over my scheduling. Square proved me wrong because it allows people to book a service or a host of services online and lets me know about it immediately. This way, I can decide to accept or reject the appointment without further ado. It's also brilliant because I can protect my business from no-shows by implementing a no-show policy. This means that clients have to input their credit card details (not visible to me) so that they are charged automatically in case they do not show up for their appointments.

What aspects are problematic or could work better?

It is a hassle that Square does not accept multiple bookings for a single client. I have weekly recurring clients and it would be a boon if Square could just make the appointments automatically or at least allow multiple reservations.

What specific problems in your company were solved by this product?

With Square, I can work with clients while accepting appointments from other clients.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Cosmetics

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.