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User review of Square Appointments

Square Appointments is a fantastic booking platform!

- by Francisco

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I love that fact that it allows our clients to book their photo-shoot appointments online. It even lets us categorize our clients to know who among them are regular customers. With Square Appointments, we can also collect payments upon the booking process, send emails or text reminders to clients, and more. We also set company hours and generate time slots for days where we have multiple projects.

What aspects are problematic or could work better?

I don’t like that I cannot use the service to sync Google Calendar with my personal schedules. I need to do this to let clients book even in off hours. I have tried some methods, but nothing works. So to make things possible for me, I need to set the company hours and launch this system to remove off dates, so clients can book even if I am not actually available.

What specific problems in your company were solved by this product?

With Square Appointments, I have provided my clients with the easiest possible way to book phot-shoots while remaining professional. I can also monitor appointments and remind clients with their schedules through automated reminders.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Events Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.