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User review of Squaretalk

Powerful integrations and amazing support team!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Seamless integration with our CRM, customizable dashboard, user-friendly interface, excellent reporting, great support

What aspects are problematic or could work better?

It would be great if there was a native softphone app for mac

What features/services would you like to see in future versions of this product?

Mobile application for agents

What specific problems in your company were solved by this product?

Helps us with integrations with our CRM (natively) and other tools (through API)

Are you a current user of this product?

Yes

Vendor Reply

Here’s how the company that owns Squaretalk replied to this user review:

Thank you for taking the time to share your experience – we are always looking for feedback and it's great to hear about how Squaretalk has helped you. This is what we're here for and we're glad that you've found a good fit with us. We always strive to provide the best experience, features, and support. Please don't hesitate to reach out if you ever need anything!


USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

Call Management

Call Forwarding
4
very good
Call Transfer
4
very good
Call Queuing
5
amazing
Caller ID
4
very good
Simultaneous Rings
4
very good

Advanced VoIP Features

PC to Phone Option
4
very good
Contact Lists
5
amazing
Repeat Dial if Busy
4
very good
Extra Virtual Numbers
4
very good
Do Not Disturb
4
very good
Online Account Management
4
very good
SMS
4
very good