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User review of Stripe

One of the best payment processors

- by Jack

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Stripe is great products and has great offerings with full support for payment solutions. Customer’s credit card information is well secured and there is no problem if the merchant wants to switch to another provider. The data-export feature is free and it is great when choosing payment solution because I might get stuck with some changes in future and without option to migrate the financial data.

What aspects are problematic or could work better?

I have complaints for their customer service, because there is no customer support over phone and they don’t even respond to e-mails immediately. I really needed their help but I couldn’t reach them. Its verification system and security algorithms are not as powerful as Paypal’s.

What specific problems in your company were solved by this product?

It helps me to process the payments with this software for online marketplace that requires split payments between merchant and marketplace. I was searching for a tool that is easy to scale and can work on web and mobile platform. Stripe helps me to split the payments, accept them and the merchants don’t need to wait for the process.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.