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Stripe Review

Stripe
Our score: 9.6 User satisfaction: 97%

What is Stripe?

Stripe is a cloud payment platform designed to help you accept and manage online transactions. It gives you an end-to-end solution with features to process online payments, making it ideal for e-commerce or web-based businesses. At its core is a robust payments engine that streamlines the movement of money in your business while connecting with applications that enable you to prevent frauds, manage revenue, and drive global business growth.

The platform uses a cloud-based infrastructure to allow scalability and to tighten security. It removes the complexity of financial operations in online commerce by leveraging the platform to work with financial institutions, banks, payment networks, regulators, and consumer wallets in place of your business.

Stripe offers various products to address crucial stages of your payment processes. The fully integrated global payments platform offers an all-in-one solution to cover your payment of accepting, processing, settling and reconciling, and managing payments. Some features that cover this include customer interfaces, payment options, fraud and disputes, revenue optimization, and business operations, among others.

It also has billing models designed for fast-growing businesses. This enables you to bill customers with a one-off invoice or on an automatically recurring basis. Additionally, it has a service for marketplaces and payments platforms to use in accepting money and paying out to third-party systems. This makes it possible for Stripe to work for any business model as mentioned through its simplified infrastructure with pre-made UI components and an API-first approach for customization.

Overview of Stripe Benefits

Stripe provides a secure and scalable solution for processing payments and transactions for your internet business. Here are some of the benefits you’ll get from its robust set of features:

Customized checkout experience

The UI toolkit gives you elements from Stripe’s own collective experience for front-end, design, and analytics that you can use to build and customize your own payment forms. You can easily embed checkout on your site using only a single line of JavaScript. Invoices are also available for you to send and request payments from customers that are aligned with your branding. Additionally, the service can be used on the go via the mobile site, Android or iOS app with a mobile-friendly checkout flow.

Varied payment options

You can support the payment gateway preferred by your customer as Stripe offers a variety of options. Go global by processing payments for all major credit and debit cards in every country. Digital wallets such as Alipay, Amex Express Checkout, and Apple Pay are available for customers who want a convenient way to pay without sharing their card information. It also supports local payment methods, customer’s preferred currencies, and local Stripe accounts.

Secured payment processing

When it comes to revenue optimization, Stripe optimizes routing paths through direct integrations with card networks like Visa, MasterCard, and American Express. This pre-processing layer reduces transaction latency and improves success rates. It also adds an additional layer of authentication to avoid fraud risks and chargebacks. Dispute handling is automated as well to efficiently submit evidence in case of conflicts.

Optimized reports and insights

Financial reporting, consolidated reports, and automated accounting support accelerate and streamline reconciliation of transactions. This gives you charge, fee, transfer, and refund information in real time through Stripe’s API and Dashboard. Once a transaction is settled, these also expedite and simplify how you get paid from unified payouts. You can also manage payout timing and multicurrency payouts. Meanwhile, you can have a unified view of charges across various currencies, types, payments, and countries from Stripe’s real-time reporting and data exportability.

Overview of Stripe Features

  • Custom UI Toolkit
  • Embeddable Checkout
  • Clean Canvas
  • Invoice
  • Open-Source Plugin
  • Payment Options
  • Mobile Customer Interface
  • Authorization
  • Dispute Handling
  • Financial Reporting
  • Consolidated Reports
  • Accounting Integrations
  • Unified Payout
  • Payout Timing
  • Multicurrency Payouts
  • Roles and Permissions
  • Collaboration Notes

Stripe Position In Our Categories

Because companies have special business-related requirements, it is rational that they abstain from selecting a one-size-fits-all, ideal business program. Nevertheless, it is nearly futile to find such application even among recognizable software solutions.
The reasonable thing to do can be to shortlist the varied key aspects that demand inspection including crucial features, costing, technical skill ability of staff members, company size, etc. After which, you must perform your research thoroughly. Have a look at some of these Stripe evaluations and check out the other software systems in your shortlist in detail. Such comprehensive research guarantees you take out unfit applications and select the one which includes all the benefits you require company requires.

Position of Stripe in our main categories:

TOP 1

Stripe is top 1 Payment Gateway product

If you are considering Stripe it might also be sensible to analyze other subcategories of Payment Gateway gathered in our database of B2B software reviews.

Since each enterprise has unique business wants, it is prudent for them to abstain from looking for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such an app even among widely used software applications. The clever thing to do would be to jot down the various essential elements that need consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Stripe Payment Gateway reviews and look into each of the other systems in your shortlist in detail. Such in-depth groundwork can ensure you reject ill-fitting applications and select the system that presents all the features you need for business success.

How Much Does Stripe Cost?

Stripe Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Stripe offers a simple and straightforward pricing scheme. It has no setup or monthly fees. Instead, you only pay when you use the service. The pricing rate is simply 2.9% + 30¢ per successful charge for credit and debit cards. For the price of other payment methods, you may refer to the vendor’s pricing list.

It also offers an Enterprise package which comes at a price quote basis. Contact the vendor for details.

For disputes, disputed payments incur a fee of $15. This fee is fully refunded if the customer’s bank resolves it in your favor.

User Satisfaction

Positive Social Media Mentions 240
Negative Social Media Mentions 8

We realize that when you make a decision to buy Payment Gateway it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Stripe reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Stripe. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • Spanish
  • French
  • Italian
  • Dutch

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Stripe Comparisons

Stripe user reviews

Robust and easy to use payment system

Read full review >
David
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.10.2018 Company Size: 11-50 Employees Industry: Think Tanks

Stripe is great payment tool

Read full review >
Shawna
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.09.2018 Company Size: More than 100 Employees Industry: Internet

Simple to use

Read full review >
Rosemary
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.08.2018 Company Size: 1-10 Employees Industry: E-Learning

Stripe proivdes simple integration and it is a great option for accepting payments

Read full review >
Peter
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.05.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

Stripe is simple and powerful tool for payment gateway

Read full review >
Janis
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.04.2018 Company Size: 1-10 Employees Industry: Computer Software

What are Stripe pricing details?

Stripe Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Stripe offers a simple and straightforward pricing scheme. It has no setup or monthly fees. Instead, you only pay when you use the service. The pricing rate is simply 2.9% + 30¢ per successful charge for credit and debit cards. For the price of other payment methods, you may refer to the vendor’s pricing list.

It also offers an Enterprise package which comes at a price quote basis. Contact the vendor for details.

For disputes, disputed payments incur a fee of $15. This fee is fully refunded if the customer’s bank resolves it in your favor.

What integrations are available for Stripe?

Stripe works seamlessly with its pre-built integrations with the following tools, products and extensions:

  • Ronin
  • InviteRobot
  • Taxamo
  • Attribution
  • Sage Business Cloud
  • Amex Express Checkout
  • Visa Checkout
  • Masterpass by MasterCard
  • Revenue Recognition from ChartMogul
  • APIGUM
  • Plum Voice
  • ShipStation
  • ShippingEasy
  • SumAll
  • Pay with Bolt
  • LessChurn
  • Ramp Receipts
  • Zoho Reports
  • Thyngs
  • Raklet
  • Tactill
  • Pi.TEAM
  • Easyship
  • Hall Monitor
  • Swiftype Enterprise Search
  • Chatfuel
  • Compass
  • Excel Rescue
  • Ship&co
  • Xplenty
  • NomNom
  • Exploratory
  • Statsbot
  • Bench
  • Blendo
  • PieSync
  • Cyclr
  • CashNotify
  • Automate.io
  • Chargehound
  • PennyPipe
  • MRR.io
  • Quaderno
  • Woopra
  • Easypost
  • Stitch
  • Xero
  • SaaSOptics
  • Payment
  • EmailHooks
  • Kerpay
  • Putler
  • Segment
  • ProfitWell
  • Zapier
  • QuickFile Accounting
  • Baremetrics
  • SuiteSync
  • CommerceSync
  • Armatic
  • TaxJar
  • InviteRobot
  • Glofox
  • Due Mobile Payments
  • Shippo
  • Redwood Apps, Inc.
  • AccountsPortal
  • Tender
  • Silver Siphon
  • ChartMogul
  • Zoho Books
  • InvoiceSherpa
  • Fivetran
  • Slack
  • Control Analytics
  • Visible Analytics
  • Databox Analytics
  • LeadsBridge
  • LicenseSpot
  • Delighted
  • IFTTT
  • Avalara
  • FirstOfficer
  • Minkasu
  • Keen IO
  • GoDaddy Online Bookkeeping
  • Leapfin

Stripe average rating:

Average score
4.9/5 (21 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Peter

PROS: What I like about Stripe is the fact that making as well accepting payments is extremely simple from business and development point of view. Before using Stripe I had to deal with tons of administrative work in order to receive the payment for the products and services. With this product everything is centralized and you can start in less than 30min. The product really provides helpful tools in order to avoid complexity in whole payment process. Starting from their SDK and plug directly into your own code, Javascript API for initializing payment, to the open source Java library, credit card identification and validation, it has pre-built libraries for accepting payments and all you have to do is to write 20lines of codes. The team behind this product works hard in order to simplify things for their customers, and I really appreciate that.

CONS: I can’t think of anything I might dislike about this product. Because they really makes the whole payment process easy and painless. Even the documentation is amazing and the open source SDK. Sorry, I can’t really think of anything to dislike.

Reviewed 1 year ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Nothing, they don't give any docs for developers or marketers for how to deal with the API or any legal actions concerning the disputes and refunds.

CONS: The main problem is they are not dominating their own business, because they are only partners of some banks, and their banks only give the total right to the buyer even if you getting scammed by your own buyers, you can send all the evidences you want, the buyer always wins.

Reviewed 2 years ago

Read full review >

More reviews from 21 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Robust and easy to use payment system

Read full review >
David
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.10.2018 Company Size: 11-50 Employees Industry: Think Tanks

PROS: I’ve been using Stripe from the very beginning, and they have really improved they product. I have a feeling that the product is made by developers for developers and I really found it useful. This product is number one for me when it comes to payment gateway. To be honest, I wanted to change the product but I have always ran into poor documented tools, useless process and poor interface, and Stripe is beyond that.

CONS: There is nothing to dislike for the software technical implementation, but I remember a time when I have created an app that was very successful and I have received thousands of dollars in short time and they even froze the account because they thought it was a fraud, and it took some weeks to resolve the problem. But, I cannot put the blame on them.

What do you think about this review? Great Poor

Stripe is great payment tool

Read full review >
Shawna
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.09.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Stripe is user friendly and intuitive integration, its process is straightforward and it makes the process of accepting payment painless. We can easily manage cancellations and refunds and we have direct access to our customer account or transaction. The product has great mobile app and we use it for reporting. You can even try its demo version without requiring registration. The other wonderful thing about this product is the fact that accepts payments from almost every country. Its API is also key strength and very useful.

CONS: They could insert more features into the mobile app. It happens when our customers can’t perform the payment through Stripe and we have to use PayPal as a backup. They need to resolve this issue. They could make the reasoning more understandable when some transactions don’t process.

What do you think about this review? Great Poor

Simple to use

Read full review >
Rosemary
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.08.2018 Company Size: 1-10 Employees Industry: E-Learning

PROS: Stripe can be easily integrated with various languages, it takes few minutes to set it up and provides great test environments, and we are ensured that the payments work perfectly even before pushing to production. The product is reliable, its support team is highly responsive and always there to help you fix the problem. I had an issue because the update broke the api and we found out that the problem is edge-case but no matter that they were really gentle to help.

CONS: Stripe offers discounts if you use subscription but if you use charges for non-subscription based services then the discount coupons don’t exist. Also, I miss an option to send direct invoice to client. According to their documentation this option is available but it could be much easier for business users. I think that the main focus of this product is on the subscriptions. Additionally, I feel forced to use the stripe javascript and this can be frustration especially if you want to do the server-side payments.

What do you think about this review? Great Poor

Stripe proivdes simple integration and it is a great option for accepting payments

Read full review >
Peter
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.05.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: What I like about Stripe is the fact that making as well accepting payments is extremely simple from business and development point of view. Before using Stripe I had to deal with tons of administrative work in order to receive the payment for the products and services. With this product everything is centralized and you can start in less than 30min. The product really provides helpful tools in order to avoid complexity in whole payment process. Starting from their SDK and plug directly into your own code, Javascript API for initializing payment, to the open source Java library, credit card identification and validation, it has pre-built libraries for accepting payments and all you have to do is to write 20lines of codes. The team behind this product works hard in order to simplify things for their customers, and I really appreciate that.

CONS: I can’t think of anything I might dislike about this product. Because they really makes the whole payment process easy and painless. Even the documentation is amazing and the open source SDK. Sorry, I can’t really think of anything to dislike.

What do you think about this review? Great Poor

Stripe is simple and powerful tool for payment gateway

Read full review >
Janis
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.04.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: Stripe has simple dashboard and robust API. The documentation on the software API is well written and it is easy to follow. I also love its testability. When I have a test API key and live API key I use the first one for testing the environments and ensures me that the integration with this product is working perfectly in both ways. You can even deploy production confidently without changing the code and you can be sure that everything works the same way when it comes to monetary transactions.

CONS: What I don’t like about this product is how the API upgrades work, because it’s not very clear and it can be frustrating when I need to switch versions without ability to switch the test version first. Before using the upgraded version I want to try demo version because I want to see how it works and all its functions.

What do you think about this review? Great Poor

Robust and easy to use payment system

Read full review >
Amos
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.04.2018 Company Size: 11-50 Employees Industry: Think Tanks

PROS: I’ve been using Stripe from the very beginning, and they have really improved they product. I have a feeling that the product is made by developers for developers and I really found it useful. This product is number one for me when it comes to payment gateway software. To be honest, I wanted to change the product but I have always ran into poor documented tools, useless process and poor interface, and Stripe is beyond that.

CONS: There is nothing to dislike for technical implementation, but I remember a time when I have created an app that was very successful and I have received thousands of dollars in short time and they even froze the account because they thought it was a fraud, and it took some weeks to resolve the problem. But, I cannot put the blame on them.

What do you think about this review? Great Poor

Simple to use

Read full review >
Inez
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.03.2018 Company Size: 1-10 Employees Industry: E-Learning

PROS: Stripe can be easily integrated with various languages, it takes few minutes to set it up and provides great test environments, and we are ensured that the payments work perfectly even before pushing to production. The payment software is reliable, its support team is highly responsive and always there to help you fix the problem. I had an issue because the update broke the api and we found out that the problem is edge-case but no matter that they were really gentle to help.

CONS: Stripe offers discounts if you use subscription but if you use charges for non-subscription based services then the discount coupons don’t exist. Also, I miss an option to send direct invoice to client. According to their documentation this option is available but it could be much easier for business users. I think that the main focus of this product is on the subscriptions. Additionally, I feel forced to use the stripe javascript and this can be frustration especially if you want to do the server-side payments.

What do you think about this review? Great Poor

Stripe provides simple integration and it is a great option for accepting payments

Read full review >
Inez
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.03.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: What I like about Stripe is the fact that making as well accepting payments is extremely simple from business and development point of view. Before using Stripe I had to deal with tons of administrative work in order to receive the payment for the products and services. With this product everything is centralized and you can start in less than 30min. The product really provides helpful tools in order to avoid complexity in whole payment process. Starting from their SDK and plug directly into your own code, Javascript API for initializing payment, to the open source Java library, credit card identification and validation, it has pre-built libraries for accepting payments and all you have to do is to write 20lines of codes. The team behind this product works hard in order to simplify things for their customers, and I really appreciate that.

CONS: I can’t think of anything I might dislike about this product. Because they really makes the whole payment process easy and painless. Even the documentation is amazing and the open source SDK. Sorry, I can’t really think of anything to dislike.

What do you think about this review? Great Poor

Stripe offers great set of features for implementing payment gateways

Read full review >
Leona
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.03.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: This product offers clear, clean end-user interface and works amazingly with all desktop and mobile devices. It provides valuable documentation, great set of examples with many programming languages and language libraries. Thanks to all these the integration is simple and we managed to set it up within few hours. Stripe offers great set of features and I feel I can expand the future of our business and gain more end-users. I love its reporting tool as well because they are nice and understandable.

CONS: I think that its charging model is not suited well for small payments.

What do you think about this review? Great Poor

Useful API

Read full review >
Charlene
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.02.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: Stripe is simple API for integrating system, we were able to connect our site to the API and start accepting payments from our customers, and that’s all in one day. It is simple to code, test and repeat everything when we have figured out. This product has simple interface and it was very easy to configure it with various currencies. Its admin portal is easy to use and it can be used by almost everyone there is no need for technical background. Also, it provides detailed log interface so you can change your account from both interface and web hooks.

CONS: They could improve the onboarding. At the beginning we thought that we have set up everything and then we have receive and e-mail requiring ID card. Also, the integration with Likedln doesn’t work and shows errors when entering address. All in all, the product works perfectly.

What do you think about this review? Great Poor

One of the best payment processors

Read full review >
Matthew
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.02.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Stripe is great products and has great offerings with full support for payment solutions. Customer’s credit card information is well secured and there is no problem if the merchant wants to switch to another provider. The data-export feature is free and it is great when choosing payment solution because I might get stuck with some changes in future and without option to migrate the financial data.

CONS: I have complaints for their customer service, because there is no customer support over phone and they don’t even respond to e-mails immediately. I really needed their help but I couldn’t reach them. Its verification system and security algorithms are not as powerful as Paypal’s.

What do you think about this review? Great Poor

Stripe is a simple and powerful tool for payment gateway

Read full review >
Amos
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.01.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: Stripe has simple dashboard and robust API. The documentation on the API is well written and it is easy to follow. I also love its testability. When I have a test API key and live API key I use the first one for testing the environments and ensures me that the integration with this product is working perfectly in both ways. You can even deploy production confidently without changing the code and you can be sure that everything works the same way when it comes to monetary transactions.

CONS: What I don’t like about this product is how the API upgrades work, because it’s not very clear and it can be frustrating when I need to switch versions without ability to switch the test version first. Before using the upgraded version I want to try demo version because I want to see how it works and all its functions.

What do you think about this review? Great Poor

It’s easy to set up

Read full review >
Jon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.01.2018 Company Size: 1-10 Employees Industry: Think Tanks

PROS: Stripe is definitely easy to use and to set-up for a robust payment software. It integrates perfectly with various platforms. Refunds are also easy to process. It provides information of how much revenue we’ve collected and we can even keep track of how often money is transferred to our account. It offers lowest fees as well.

CONS: It would be great if they could organize the payment lists or to group them by email.

What do you think about this review? Great Poor

One of the best payment processors

Read full review >
Jack
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Stripe is great products and has great offerings with full support for payment solutions. Customer’s credit card information is well secured and there is no problem if the merchant wants to switch to another provider. The data-export feature is free and it is great when choosing payment solution because I might get stuck with some changes in future and without option to migrate the financial data.

CONS: I have complaints for their customer service, because there is no customer support over phone and they don’t even respond to e-mails immediately. I really needed their help but I couldn’t reach them. Its verification system and security algorithms are not as powerful as Paypal’s.

What do you think about this review? Great Poor

Great payment solution

Read full review >
Adrian
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.01.2018 Company Size: More than 100 Employees Industry: N/A

PROS: Setting up the account is done online there is no need for printing papers. Everything is well documented even though the integration can be little difficult. Once you set up the product you can leave behind the previous payment system because you will see how simple and better this product is. The other good thing about stripe is the fact that doesn’t use 3D secure, we have experienced that lot of our customers abandoned the payment process when they faced the 3D secure. This product lowered our rates on credit card fees, and with other solutions you have to negotiate for lowering the fees.

CONS: The integration can be difficult on Javascript but this doesn’t prevent our customers for making the payments.

What do you think about this review? Great Poor

Useful API

Read full review >
Floyd
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.12.2017 Company Size: More than 100 Employees Industry: Financial Services

PROS: Stripe is simple API for integrating software system, we were able to connect our site to the API and start accepting payments from our customers, and that’s all in one day. It is simple to code, test and repeat everything when we have figured out. This product has simple interface and it was very easy to configure it with various currencies. Its admin portal is easy to use and it can be used by almost everyone there is no need for technical background. Also, it provides detailed log interface so you can change your account from both interface and web hooks.

CONS: They could improve the onboarding. At the beginning we thought that we have set up everything and then we have receive and e-mail requiring ID card. Also, the integration with Likedln doesn’t work and shows errors when entering address. All in all, the product works perfectly.

What do you think about this review? Great Poor

Stripe is a great payment tool

Read full review >
Rolando
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.12.2017 Company Size: More than 100 Employees Industry: Internet

PROS: Stripe is user friendly and intuitive integration, its process is straightforward and it makes the process of accepting payment painless. We can easily manage cancellations and refunds and we have direct access to our customer account or transaction. The product has great mobile app and we use it for reporting. You can even try its demo version without requiring registration. The other wonderful thing about this product is the fact that accepts payments from almost every country. Its API is also key strength and very useful.

CONS: They could insert more features into the mobile app. It happens when our customers can’t perform the payment through Stripe and we have to use PayPal as a backup. They need to resolve this issue. They could make the reasoning more understandable when some transactions don’t process.

What do you think about this review? Great Poor

Stripe offers great set of features for implementing payment gateways

Read full review >
Anita
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.12.2017 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: This product offers clear, clean end-user interface and works amazingly with all desktop and mobile devices. It provides valuable documentation, great set of examples with many programming languages and language libraries. Thanks to all these the integration is simple and we managed to set it up within few hours. Stripe offers great set of features and I feel I can expand the future of our business and gain more end-users. I love its reporting tool as well because they are nice and understandable.

CONS: I think that its charging model is not suited well for small payments.

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Great payment solution

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Lindsay
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.12.2017 Company Size: More than 100 Employees Industry: N/A

PROS: Setting up the account is done online there is no need for printing papers. Everything is well documented even though the integration can be little difficult. Once you set up the product you can leave behind the previous payment system because you will see how simple and better this product is. The other good thing about stripe is the fact that doesn’t use 3D secure, we have experienced that lot of our customers abandoned the payment process when they faced the 3D secure. This product lowered our rates on credit card fees, and with other solutions you have to negotiate for lowering the fees.

CONS: The integration can be difficult on Javascript but this doesn’t prevent our customers for making the payments.

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It’s easy to set up

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Allan
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.12.2017 Company Size: 1-10 Employees Industry: Think Tanks

PROS: Stripe is definitely easy to use and to set-up. It integrates perfectly with various platforms. Refunds are also easy to process. It provides information of how much revenue we’ve collected and we can even keep track of how often money is transferred to our account. It offers lowest fees as well.

CONS: It would be great if they could organize the payment lists or to group them by email.

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The worst credit card processing ever

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Anonymous Reviewer
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 16.07.2017 Company Size: 1-10 Employees Industry: Consumer Electronics

PROS: Nothing, they don't give any docs for developers or marketers for how to deal with the API or any legal actions concerning the disputes and refunds.

CONS: The main problem is they are not dominating their own business, because they are only partners of some banks, and their banks only give the total right to the buyer even if you getting scammed by your own buyers, you can send all the evidences you want, the buyer always wins.

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Reviewed By Jenny Chang
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