SuccessFactors is really successful!

What are the best aspects of this product?

A fancy interface, I never faced any trouble using this system. Then, simplicity in navigation. Nothing was out of place, and it felt as familiar as using Amazon, for instance. Best of all, I think they are just going upwards, and by the time you purchase it, it will be significantly improved.

What aspects are problematic or could work better?

The same downtime issues as usual. You may dislike that, but a cloud-hosted can really hang you out sometimes. When the database fails, you fail too, and this is the only serious outage hey should solve. I don't think this will be an issue for you, but I dislike that SF was built by aquisitions, and the modules don't seem too connected. They all come from different sources (RMK from Jobs2Web, Learning from Plateu) and that doesn't really help communication.

What specific problems in your company were solved by this product?

I used SuccessFactors in every company where I worked, so I am quite familiar with the problems this system can solve. I relied the most on Performance, EC, Goals, Recruiting, and Succession, but the one that pleased me the most was Learning. Of course, the software has both good and bad sides (especially with implementation), but once you get used to it you will forget the difficulties.

Are you a current user of this product?

Yes