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SuccessFactors Review

SuccessFactors
Our score: 8.8 User satisfaction: 98%

What is SuccessFactors?

SuccessFactors is the leading cloud-based HR and talent management system, which offers functionalities that are robust, adjustable, and beautiful, and which can let you to augment your workforce and prepare them for tomorrow. The first place in this category is held by BambooHR which has a total score of 9.8/10 and is the winner of our Best HR Management Software Award for 2018.

SuccessFactors is at the heart of technology progress of today. The market leader when it comes to enterprise application software, the platform aids businesses address the damaging effects of complexity, provide new opportunities for growth and innovation, and stay ahead of the competition. It is because of this that you can build an all-in workforce, and keep your entire team on the same page. Our professional team confirms SuccessFactors is one of the rare HR management systems that can really transform handling HR, and lead businesses towards growth by simply assigning tasks in a better way. What is also important to know about this system is quote-based pricing, thanks  to which all clients receive an individual price for the functionality they need.

Overview of SuccessFactors Benefits

SuccessFactors is a worldwide cloud-based business execution software provider, and a part of the powerful SAP productivity suite. The tool allows for collaboration, on-boarding, and a variety of social business tools. It is also has a built-in LMS tool as well as robust HR functionalities that tackle talent management, recruitment, and applicant tracking. With these, you can easily perform business strategy alignment and maximize the performance of your team, no matter the size of your company and the industry you’re in. The full suite is priced reasonably, to say at least, with an individually tailored package for all users. 

What satisfied customers really appreciate about SuccessFactors is that it provides more than process efficiency as well as transaction cost savings. Businesses can use its full suite of talent solutions, collaboration, core HR, and workforce analytics to help improve productivity and engage, retain, and even motivate employees. Nowadays, SuccessFactors is an often preferred system for smart acquisition, which our experts garner to be fascinating in several critical business fronts. To start with, it will provide progressive protection of talented and valuable workers, and distinguish bad performance before it has caused whatever damage to your business.

Savvy leaders will also appreciate it because of its large and global customer base, including more than 180,000 customers from approximately 40 countries. The network of partners and collaborators is quite similar: the product’s business community already has more than 120,000 members!

The commitment to cloud-based HR marketing is probably the most valuable, and less visible benefit from using SAP SuccessFactors. It is only after a reasonable period of using it that businesses understand they’ve accelerated results, by using the system’s outstanding memory and analytics to query a number and volume of data layers they never expected to.

Finally, SAP SuccessFactors is a proven innovator, and it will never let you down when it comes to business-to-business integration. It works seamlessly with a variety of CRM and financial management products, offering at the same time impeccable mobile capacity to allow users manage their data from every device.

Overview of SuccessFactors Features

  • Integrated Suite
  • Global system of record
  • Complete workforce data
  • Powerful analytics
  • Social collaboration
  • Seamless integration
  • Continuous innovation
  • Recruiting via Talent Sourcing
  • Engaging and Nurturing Talent
  • Employee Retention Strategies
  • Automated Hiring Compliance
  • Workforce Skills Improvement
  • Extended Learning for External Audiences
  • Aligned Compensation Programs with Business Objectives
  • Managing Global Compensation Budgets
  • Genuine Pay-for-Performance Culture
  • Goal Management
  • Continuous Performance Management
  • Individual Performance Assessment

SuccessFactors Position In Our Categories

Because businesses have distinctive business-related demands, it is only practical they avoid paying for an all-encompassing, ”best” solution. However, it would be hard to find such a software system even among recognizable software solutions.
The sensible step to undertake can be to tabulate the varied major aspects that need consideration including major features, price terms, technical skill competence of the users, company size, etc. After which, you must perform the product research comprehensively. Browse over these SuccessFactors evaluations and explore the other software programs in your shortlist in detail. Such detailed research guarantee you avoid mismatched applications and select the one that has all the aspects you require business requires.

Position of SuccessFactors in our main categories:

TOP 50

SuccessFactors is one of the top 50 HR Software products

TOP 50

SuccessFactors is one of the 50 Learning Management System - LMS products

TOP 3

SuccessFactors is one of the top 3 Performance Appraisal Software products

SuccessFactors is also listed in the following subcategories:

It's crucial to keep in mind that hardly any software in the HR Software category is going to be an ideal solution that can meet all the needs of all business types, sizes and industries. It may be a good idea to read a few SuccessFactors HR Software reviews first as some software may dominate exclusively in a very narrow group of applications or be designed with a very specific type of industry in mind. Others can operate with an idea of being easy and intuitive and as a result lack complicated elements desired by more experienced users. You can also find solutions that support a large group of users and provide a powerful feature set, however that usually comes at a more expensive price of such a solution. Make sure you're aware of your needs so that you select a solution that has all the functionalities you look for.

How Much Does SuccessFactors Cost?

SuccessFactors Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SuccessFactors SMB and enterprise pricing information is available only upon request. Contact the company and share your needs to obtain more details.

User Satisfaction

Positive Social Media Mentions 89
Negative Social Media Mentions 2

We realize that when you make a decision to buy HR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SuccessFactors reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SuccessFactors. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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SuccessFactors Comparisons

SuccessFactors user reviews

Their Talent Suite met our expectations

Read full review >
Chris
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.10.2018 Company Size: More than 100 Employees Industry: Information Technology

I am so happy to recommend SuccessFactors!

Read full review >
Abel
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Consumer Goods

Total gain for recruitment purposes

Read full review >
Annie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2018 Company Size: More than 100 Employees Industry: Computer Software

SuccessFactors is really successful!

Read full review >
Kathy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.03.2018 Company Size: More than 100 Employees Industry: Retail

Innovative LMS

Read full review >
Ethel
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.03.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

What are SuccessFactors pricing details?

SuccessFactors Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SuccessFactors SMB and enterprise pricing information is available only upon request. Contact the company and share your needs to obtain more details.

What integrations are available for SuccessFactors?

SAP SuccessFactors suite provides end-to-end business integrations with a number of CRM, accounting and finance systems.

SuccessFactors average rating:

Average score
4.7/5 (11 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Garrett

PROS: I am a huge fan of their Employee Central, but this compensation module is also admirable.

CONS: Moving PM forms to V12 in this software will limit your configuration possibility,and the administrative tools are not as good as the ones of P11. I'm not pleased with the Compensation integration either, that somehow 'shook' my positive picture of Employee Central. What could be better is to upload forms as data files, you will have more configuration power.

Reviewed 2 years ago

Read full review >

The least favorable review

Kathy

PROS: A fancy interface, I never faced any trouble using this system. Then, simplicity in navigation. Nothing was out of place, and it felt as familiar as using Amazon, for instance. Best of all, I think they are just going upwards, and by the time you purchase it, it will be significantly improved.

CONS: The same downtime issues as usual. You may dislike that, but a cloud-hosted can really hang you out sometimes. When the database fails, you fail too, and this is the only serious outage hey should solve. I don't think this will be an issue for you, but I dislike that SF was built by aquisitions, and the modules don't seem too connected. They all come from different sources (RMK from Jobs2Web, Learning from Plateu) and that doesn't really help communication.

Reviewed 2 years ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Their Talent Suite met our expectations

Read full review >
Chris
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.10.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: They offer full-coverage talent suite for companies similar to ours, and we've seen the consequences on busines results. We operate in a field that requires an open eye for innovations, and that's what Successfactors does for us-it helps us upgrate talent to respond to new market needs.

CONS: We didn't implement Succession and Compensation on time, and that costed much more than actally paying for them in the right moment. I can't wait to have to full suite on my disposal.

What do you think about this review? Great Poor

I am so happy to recommend SuccessFactors!

Read full review >
Abel
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: It is not my first time to use SuccessFactors, it has been my faithful partner in almost every company I worked for. It solved many HR problems I had, and I was absolutely satisified with the quality.

CONS: The only part that will exhaust you is implementation, everything else is easy. What you really need to do is to hire professional help, or at least to rely on their support the get the job done.

What do you think about this review? Great Poor

Total gain for recruitment purposes

Read full review >
Annie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: Consider it for flawless reporting, even if you’re running a large scale business. You'll love how it pulls reports, exports info and keeps it organized, and that's just the beginning of it! Mastering the system will enable you to proxy in for approval, and to audit actions separately (per role).

CONS: If I could, I'd choose a different way to enter data and to browse. There is a search tool, obviously, but one that gives you a hard time to look for information and to summarize the results you receive.

What do you think about this review? Great Poor

SuccessFactors is really successful!

Read full review >
Kathy
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.03.2018 Company Size: More than 100 Employees Industry: Retail

PROS: A fancy interface, I never faced any trouble using this system. Then, simplicity in navigation. Nothing was out of place, and it felt as familiar as using Amazon, for instance. Best of all, I think they are just going upwards, and by the time you purchase it, it will be significantly improved.

CONS: The same downtime issues as usual. You may dislike that, but a cloud-hosted can really hang you out sometimes. When the database fails, you fail too, and this is the only serious outage hey should solve. I don't think this will be an issue for you, but I dislike that SF was built by aquisitions, and the modules don't seem too connected. They all come from different sources (RMK from Jobs2Web, Learning from Plateu) and that doesn't really help communication.

What do you think about this review? Great Poor

Innovative LMS

Read full review >
Ethel
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.03.2018 Company Size: More than 100 Employees Industry: Pharmaceuticals

PROS: I love their futuristc approach, especially the way they treat elearning. Patch by patch, I realized they do care about their feedback, and are doing the impossible to improve our experience.

CONS: For the time being, we are working as a validated SaaS on premise, and we're purusing cloud transition. It is complicated to use SuccessFactors in such situation because we have a 6-months release schedule, and our customization efforts disappear each time we upgrade.

What do you think about this review? Great Poor

SF in our company

Read full review >
Ralph
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.02.2018 Company Size: More than 100 Employees Industry: Oil & Energy

PROS: Clearly and logically organized modules, just as we expected them to be. The product is easy to use, applicable for sharing information too.

CONS: Data sets are not well connected, we have issues pulling reports from multiple modules at ones.

What do you think about this review? Great Poor

Performance Management

Read full review >
Dana
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.02.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: Great performance module for managing matrixed manager relationships, fully pucked with functionality, and doesn't require customization. Easy to install, far better to use, especially if you're dealing with limited training resources.

CONS: We let Learn 2 Platform handle the implementation, and I think we lost some basic functionalities. It could be easier, at least to say. Now we are struggling to import employees and to model data manually, so don’t repeat our mistake.

What do you think about this review? Great Poor

Brilliant software

Read full review >
Garrett
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.01.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I am a huge fan of their Employee Central, but this compensation module is also admirable.

CONS: Moving PM forms to V12 in this software will limit your configuration possibility,and the administrative tools are not as good as the ones of P11. I'm not pleased with the Compensation integration either, that somehow 'shook' my positive picture of Employee Central. What could be better is to upload forms as data files, you will have more configuration power.

What do you think about this review? Great Poor

Definition of quality learning

Read full review >
Muriel
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 17.01.2018 Company Size: More than 100 Employees Industry: Biotechnology

PROS: When I only remember the doubts I had at the beginning! They were unjustified, but being skeptic is still a good thing-otherwise, I wouldn't have discovered SuccessFactors! We used to have 3 separate platforms to track global learning, and we switched according to our tasks (monitoring, tracking, evaluating). SuccessFactors brought those in the same bag, and I hoestly think its developers knew better how to improve planning and milestones than we did. Luckily for us, they were always around to lend a hand in difficulty, we learned so much from them.

CONS: I am so ashamed to have doubted this program! It is absolutely perfect!

What do you think about this review? Great Poor

Valuable choice for your business, but with certain support reservations

Read full review >
Glenn
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.01.2018 Company Size: More than 100 Employees Industry: Insurance

PROS: I'd tell the SF team to proud of what they do, I've ever seen so many capabilities wrapped in a single product. One could see from the very first moment that the system was designed by amazing professionals with history of knowledge and business experience.

CONS: I'll be frank to prosepective users, support is not reliable! Some team members didn't even know it existed, they wandered between layers and tried multiple times until an issue was resolved. Their release management could also use some improvement, it breaks my processes when I really don't expect it.

What do you think about this review? Great Poor

We use SF’s succession planning module

Read full review >
Paula
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.12.2017 Company Size: More than 100 Employees Industry: Medical Devices

PROS: I was a system administrator beween 2008 and 2010 and had the chance to work with the software succession module. Their interface included Flash, and I could describe it as the most sophisticated one I've worked with so far. Customization was a fair deal too, I got to orgaize content my way, and to showcase only information that was relevant to me. Bugs were almost non-existent, which proves there is some heavy-testing prior to every release.

CONS: Not that quick and not that well-connected. Back in the days, there was no option to assign clients as Client Success Managers, and launching Succesion tasks required special work orders. Overall, I took admins some time to cope with the work, but as I said that was back in the days. It should be better now, I think.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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