Great experience with SuiteCRM

What are the best aspects of this product?

With this software's survey features, we gain a better understanding of our client's needs. It helps us assess our services and identify improvement points. It also has features that allow us for easy tracking of calls and sending product notifications. On top of it all, this software can be used free of charge.

What aspects are problematic or could work better?

It can be quite challenging to install and learn how to use and navigate this software. We are also unable to access its mobile application.

What specific problems in your company were solved by this product?

This software has been extremely beneficial for growing our business. We have had more clients and higher satisfaction ratings since we started using this. We have also been able to make significant improvements to our services and products with the help of our client's feedback gathered through SuiteCRM.

Are you a current user of this product?

Yes