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User review of SuiteCRM

Versatile and open source

- by Mireille

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

SuiteCRM is an open-source software that provides users with many options for customization. It is a great tool for managing customer support services, marketing efforts, and sales processes. It matches the needs of most companies and has a positive impact on the user and role management.

What aspects are problematic or could work better?

We would have a better experience with this software if they would improve its UI design and reporting features. We also would appreciate it if they would fix the bugs for its future versions.

What specific problems in your company were solved by this product?

We created a number of plugins and made these available at store.suitecrm.com for the benefit of this software's users.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.