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User review of SuMo

Gets the needs of its core users

- by Dorothy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

SumoMe really gets the needs of their core users — the marketers. They've made their tools super efficient to implement and the software analytics are top-notch. They seem to be constantly evolving by adding new tools, templates and features. Most importantly though, they've built tools that actually work on driving leads.

What aspects are problematic or could work better?

I initially had some issues with their Welcome Mat tool displaying campaigns that were turned off, but it seems to have been resolved. Other than that, I have no complaints at all.

What specific problems in your company were solved by this product?

My job is to drive and capture qualified leads. As such, this tool has been helpful for me in making sure that the traffic I'm driving to our site doesn't go to waste by missing out on capturing a prospects information.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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