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SuMo REVIEW

Gamification Software

12 user reviews
USER SATISFACTION 99%
OUR SCORE 8.0

What is SuMo?

SuMo is CloudApps’ powerful and reliable product designed to accelerate sales performance and enable users to provide high-quality customer service excellence by discovering, tracking, and coaching users of the high value “winning” behaviors that steer your team and your business towards success.

CloudApps has two products – SuMo Motivate and SuMo Inspire. SuMo Motivate helps businesses track the health or their sales KPIs, identify top performers, and coach your team with data drive insights, resulting in a more engaged, productive team that delivers improved productivity and output. SuMo Inspire, on the other hand, converts your Salesforce data into KPI driven leaderboards and show them on TV displays. The application helps motivate your team to provide an excellent output, thus resulting in a spike in sales and customer service performance.

Overview of SuMo Benefits

Most businesses are aware of the KPIs that show sales success. However, many CRM platforms available today do not provide any means to closely monitor these KPIs. Information gathered and stored within your system only shows you a view of today’s business pipeline. You have no way of visualizing or knowing how the journey was from the start to this point. SuMo Motivate from CloudApps changes all that.

SuMo Motivate enters your Salesforce system and instantly tracks the health of your sales KPIs, ensuring that each indicator remains strong. The application also helps you determine the winning ways of your top team members, enabling you to tweak and tailor your KPIs so as to show the effect of their innovative and effective approach. The system encourages improved performance through game mechanics that are embedded deep into the salesforce.com CRM platform. SuMo Motivate provides businesses with actionable insights derive from reliable data, giving businesses the information they need to coach their teams to effectively attain their targets as they move forward.

With SuMo Inspire, Salesforce.com CRM users have a platform that helps improve individual and team performance via interactive display boards that show any data within their system as leaderboards. As SuMo Inspire is 100% native to Force.com, set up is fast and configuration is a breeze. The application comes with pre-built channels that cover typical sales and customer service KPIs.

Overview of SuMo Features

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com
  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

SuMo Position In Our Categories

Position of SuMo in our main categories:

20

SuMo is one of the top 20 Gamification Softwareproducts

20

SuMo is one of the 20
Gamification Software products


If you are considering SuMo it might also be beneficial to check out our comparison of gamification software collected in our database of B2B software reviews.

Companies have diverse needs and requirements and no software solution can be perfect in such a situation. It is futile to try to find a perfect off-the-shelf software product that meets all your business needs. The wise thing to do would be to adapt the solution for your special needs, staff member skill levels, finances, and other aspects. For these reasons, do not hasten and pay for well-publicized leading solutions. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your groundwork, look into each short-listed platform in detail, read a few SuMo reviews, call the maker for explanations, and finally choose the app that offers what you want.

How Much Does SuMo Cost?

SuMo Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

SuMo pricing is quote-based. You can contact the vendor for more details.

User Satisfaction

We realize that when you make a decision to buy Gamification Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SuMo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SuMo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

177

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

SuMo User Reviews

Muriel

9 months ago
Verified
user


Dorothy

Chester

10 months ago
Verified
user


What are SuMo pricing details?

SuMo Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

SuMo pricing is quote-based. You can contact the vendor for more details.

What integrations are available for SuMo?

SuMo integrates with Salesforce.

User reviews


User reviews in total: 12

9
3
0
0
0

Average Rating:

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The most favorable review

Muriel

9 months ago


Pros: SuMo saves me a lot of time and I can spend my time in focusing on my goals, coaching and development with my team. This tool motivates team members to follow up leads so they can increase their activities, and spreads best practices across the team. In the past I had to manually report on all activities by driving our KPI’s and Manage the team. Now, SuMo does the work for me, and spreads competitive spirit in a friendly manner across the company. I am able to coach the team, to deliver stable forecast thanks to the underlying data that Sumo provides me with.

Cons: There is nothing to dislike about this product. When I have taken down the program, I get asked by my team where the Sumo is? In our company we work on our progress and we use many solutions but we haven’t find anything like SuMo.

The least favorable review

Irving

1 year ago


Pros: SumoMe is an all-in-one solution for those looking to improve the "sociability" of their site and increase the number of email subscribers. My favorite tool is the List Builder, which is an email collection popup, and Share, which is their social sharing overlay. There is also a robust rules system to let you customize how you want things to appear.

Cons: While it does a little of everything, it doesn't mean you should use every tool in its suite. I would not recommend using a pop up with an overlay, though there's nothing in the tool to prevent you from overloading your site with annoying "features."

Published 9 months ago
Verified
user
SuMo saves me a lot of time and I can spend my time in focusing on my goals, coaching and development with my team. This tool motivates team members to follow up leads so...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
SumoMe really gets the needs of their core users — the marketers. They've made their tools super efficient to implement and the


What do you think about this review? Great Poor
Published 10 months ago
Verified
user
We are happy that SuMo is part of our company and work with us when we create fun projects and helps us to meet specific objectives. This tool helps us to follow up our...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Everything about SumoMe is perfect, whether you have a small start up or an enterprise-level customer. I'm delighted with what it has to offer. It complements my existing...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
SumoMe is an all-in-one solution for those looking to improve the "sociability" of their site and increase the number of email subscribers. My favorite tool is the List...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
SumoMe has so many benefits to offer that it's really difficult to chose only a few. I use it on my Wordpress blog to generate more traffic and leads and it does the job...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
SuMo is easy to use, confident and secure tool that ensures no data will be lost, allows the users to achieve their success faster by motivating them. It works perfect...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
SumoMe is a great tool for increasing the shareability of our website. We also love the email integration, as it helps promote list building. it integrates well with our...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Setting up SumoMe is as easy as integrating a code snippet into the HTML code of your website, and you're good to go. From the Administrative Panel you can activate,...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
SumoMe is an awesome app for lead capturing, website visitor behavior analytics, and website content sharing. It works on any website we believe and it really stands out!...



What do you think about this review? Great Poor

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