SuMo is CloudApps’ powerful and reliable product designed to accelerate sales performance and enable users to provide high-quality customer service excellence by discovering, tracking, and coaching users of the high value “winning” behaviors that steer your team and your business towards success.
CloudApps has two products – SuMo Motivate and SuMo Inspire. SuMo Motivate helps businesses track the health or their sales KPIs, identify top performers, and coach your team with data drive insights, resulting in a more engaged, productive team that delivers improved productivity and output. SuMo Inspire, on the other hand, converts your Salesforce data into KPI driven leaderboards and show them on TV displays. The application helps motivate your team to provide an excellent output, thus resulting in a spike in sales and customer service performance.
Most businesses are aware of the KPIs that show sales success. However, many CRM platforms available today do not provide any means to closely monitor these KPIs. Information gathered and stored within your system only shows you a view of today’s business pipeline. You have no way of visualizing or knowing how the journey was from the start to this point. SuMo Motivate from CloudApps changes all that.
SuMo Motivate enters your Salesforce system and instantly tracks the health of your sales KPIs, ensuring that each indicator remains strong. The application also helps you determine the winning ways of your top team members, enabling you to tweak and tailor your KPIs so as to show the effect of their innovative and effective approach. The system encourages improved performance through game mechanics that are embedded deep into the salesforce.com CRM platform. SuMo Motivate provides businesses with actionable insights derive from reliable data, giving businesses the information they need to coach their teams to effectively attain their targets as they move forward.
With SuMo Inspire, Salesforce.com CRM users have a platform that helps improve individual and team performance via interactive display boards that show any data within their system as leaderboards. As SuMo Inspire is 100% native to Force.com, set up is fast and configuration is a breeze. The application comes with pre-built channels that cover typical sales and customer service KPIs.
Position of SuMo in our main categories:
SuMo is one of the 20
If you are looking into SuMo it might also be useful to examine other subcategories of gamification tools for your business collected in our database of B2B software reviews.
Each business is different, and may require a special Gamification Software solution that will be fit for their company size, type of customers and employees and even individual industry they deal with. You should not count on getting a perfect services that is going to be suitable for each business no matter what their history is. It may be a good idea to read a few SuMo reviews first and even then you should pay attention to what the solution is supposed to do for your business and your staff. Do you require a simple and straightforward app with just basic functions? Will you actually use the advanced functionalities needed by pros and large enterprises? Are there any particular tools that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to find a trustworthy service that will fit your budget.
SuMo pricing is quote-based. You can contact the vendor for more details.
We realize that when you make a decision to buy Gamification Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SuMo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SuMo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS
NEGATIVE SOCIAL MENTIONS
SuMo pricing is quote-based. You can contact the vendor for more details.
SuMo integrates with Salesforce.
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8 months ago
Pros: SuMo is easy to use, confident and secure tool that ensures no data will be lost, allows the users to achieve their success faster by motivating them. It works perfect with Salesforce, the integration itself is simple, user-friendly. What I love is that this product works great with other custom objects and fields that are added to Salesforce. I use it to motivate my team so they can follow up the leads confidently and quickly. Before using this software I needed to create and maintain excel sheets manually for every actions that drive our sales teams locally and globally, so they can be more productive. This product is built for creating competitive and yet healthy environment. Keeps track of the performance of each member of the team. This tool is great for both end-user and admins. It offers great ideas and suggestions on how to increase our performances, maintain our success rates and many other suggestions. Users are allowed to follow all business processes, to contact the follow ups and pipeline opportunities, they are even able to convert the leads into clients.
Cons: SuMo is cloud-based and it is built on Salesforce, and I’m concerned about the security. The maintenance can be complicated for beginners.
7 months ago
Pros: SumoMe is an all-in-one solution for those looking to improve the "sociability" of their site and increase the number of email subscribers. My favorite tool is the List Builder, which is an email collection popup, and Share, which is their social sharing overlay. There is also a robust rules system to let you customize how you want things to appear.
Cons: While it does a little of everything, it doesn't mean you should use every tool in its suite. I would not recommend using a pop up with an overlay, though there's nothing in the tool to prevent you from overloading your site with annoying "features."
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