SuMo REVIEW

Gamification Software

4 user reviews
USER SATISFACTION 99%
OUR SCORE 8.0

What is SuMo?

CloudApps offers businesses with powerful and reliable products that are designed to accelerate sales performance and enable users to provide high-quality customer service excellence by discovering, tracking, and coaching users of the high value “winning” behaviors that steer your team and your business towards success.

CloudApps has two products – SuMo Motivate and SuMo Inspire. SuMo Motivate helps businesses track the health or their sales KPIs, identify top performers, and coach your team with data drive insights, resulting in a more engaged, productive team that delivers improved productivity and output. SuMo Inspire, on the other hand, converts your Salesforce data into KPI driven leaderboards and show them on TV displays. The application helps motivate your team to provide an excellent output, thus resulting in a spike in sales and customer service performance.

Overview of SuMo Benefits

Most businesses are aware of the KPIs that show sales success. However, many CRM platforms available today do not provide any means to closely monitor these KPIs. Information gathered and stored within your system only shows you a view of today’s business pipeline. You have no way of visualizing or knowing how the journey was from the start to this point. SuMo Motivate from CloudApps changes all that.

SuMo Motivate enters your Salesforce system and instantly tracks the health of your sales KPIs, ensuring that each indicator remains strong. The application also helps you determine the winning ways of your top team members, enabling you to tweak and tailor your KPIs so as to show the effect of their innovative and effective approach. The system encourages improved performance through game mechanics that are embedded deep into the salesforce.com CRM platform. SuMo Motivate provides businesses with actionable insights derive from reliable data, giving businesses the information they need to coach their teams to effectively attain their targets as they move forward.

With SuMo Inspire, Salesforce.com CRM users have a platform that helps improve individual and team performance via interactive display boards that show any data within their system as leaderboards. As SuMo Inspire is 100% native to Force.com, set up is fast and configuration is a breeze. The application comes with pre-built channels that cover typical sales and customer service KPIs.

Overview of SuMo Features

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com
  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

SuMo Position In Our Categories

Position of SuMo in our main categories:

20

SuMo is one of the top 20 Gamification Software products

20

SuMo is one of the top 20
Gamification Software products


If you are interested in SuMo it might also be beneficial to investigate other subcategories of Best Gamification Software gathered in our base of B2B software reviews:

Since each company has particular business needs, it is prudent for them to desist from searching for a one-size-fits-all perfect software solution. Needless to say, it would be pointless to try to find such an app even among popular software solutions. The intelligent thing to do would be to list the various essential aspects that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly and look into each of the apps in your shortlist in detail. Such in-depth research can make sure you reject ill-fitting platforms and choose the solution that offers all the elements you need for business success.

How Much Does SuMo Cost?

SuMo Pricing Plans For Enterpises & Small Business:

SuMo offers two different payment plans:

SuMo Motivate – $40/user/month

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com

SuMo Inspire – $1,600/TV/year

  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

User Satisfaction

We realize that when you make a decision to buy Gamification Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and opinions about SuMo across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SuMo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS

177

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • International
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • SaaS
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

SuMo User Reviews


Muriel - 3 weeks ago

Verified
user


Chester - 3 weeks ago

Verified
user


Gabriel - 3 weeks ago

Verified
user

What are SuMo pricing details?

SuMo Pricing Plans:

SuMo offers two different payment plans:

SuMo Motivate – $40/user/month

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com

SuMo Inspire – $1,600/TV/year

  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

What integrations are available for SuMo?

SuMo integrates with Salesforce.

User reviews


4 Reviews

3
0
0
0
0

Average Rating

Write your own review of this product

Add a review

The most favorable review

Gabriel

3 weeks ago


Pros:
SuMo is easy to use, confident and secure tool that ensures no data will be lost, allows the users to achieve their success faster by motivating them. It works perfect with Salesforce, the integration itself is simple, user-friendly. What I love is that this product works great with other custom objects and fields that are added to Salesforce. I use it to motivate my team so they can follow up the leads confidently and quickly. Before using this software I needed to create and maintain excel sheets manually for every actions that drive our sales teams locally and globally, so they can be more productive. This product is built for creating competitive and yet healthy environment. Keeps track of the performance of each member of the team. This tool is great for both end-user and admins. It offers great ideas and suggestions on how to increase our performances, maintain our success rates and many other suggestions. Users are allowed to follow all business processes, to contact the follow ups and pipeline opportunities, they are even able to convert the leads into clients.

Cons:
SuMo is cloud-based and it is built on Salesforce, and I’m concerned about the security. The maintenance can be complicated for beginners.

The least favorable review

Muriel

3 weeks ago


Pros:
SuMo saves me a lot of time and I can spend my time in focusing on my goals, coaching and development with my team. This tool motivates team members to follow up leads so they can increase their activities, and spreads best practices across the team. In the past I had to manually report on all activities by driving our KPI’s and Manage the team. Now, SuMo does the work for me, and spreads competitive spirit in a friendly manner across the company. I am able to coach the team, to deliver stable forecast thanks to the underlying data that Sumo provides me with.

Cons:
There is nothing to dislike about this product. When I have taken down the program, I get asked by my team where the Sumo is? In our company we work on our progress and we use many solutions but we haven’t find anything like SuMo.


Muriel - 3 weeks ago

Verified
user
SuMo saves me a lot of time and I can spend my time in focusing on my goals, coaching and development with my team. This tool motivates team members to follow up leads so...

Chester - 3 weeks ago

Verified
user
We are happy that SuMo is part of our company and work with us when we create fun projects and helps us to meet specific objectives. This tool helps us to follow up our...

Gayle - 3 weeks ago

Verified
user
We had great experience with SuMo Motivate, we were able to implement a fun and engaging program in order to achieve our goals. They have done everything to meet all our...

Gabriel - 3 weeks ago

Verified
user
SuMo is easy to use, confident and secure tool that ensures no data will be lost, allows the users to achieve their success faster by motivating them. It works perfect...

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified