Price

$40

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SuMo REVIEW

Gamification Software

12 user reviews
USER SATISFACTION 99%
OUR SCORE 8.0

What is SuMo?

SuMo is CloudApps’ powerful and reliable product designed to accelerate sales performance and enable users to provide high-quality customer service excellence by discovering, tracking, and coaching users of the high value “winning” behaviors that steer your team and your business towards success.

CloudApps has two products – SuMo Motivate and SuMo Inspire. SuMo Motivate helps businesses track the health or their sales KPIs, identify top performers, and coach your team with data drive insights, resulting in a more engaged, productive team that delivers improved productivity and output. SuMo Inspire, on the other hand, converts your Salesforce data into KPI driven leaderboards and show them on TV displays. The application helps motivate your team to provide an excellent output, thus resulting in a spike in sales and customer service performance.

Overview of SuMo Benefits

Most businesses are aware of the KPIs that show sales success. However, many CRM platforms available today do not provide any means to closely monitor these KPIs. Information gathered and stored within your system only shows you a view of today’s business pipeline. You have no way of visualizing or knowing how the journey was from the start to this point. SuMo Motivate from CloudApps changes all that.

SuMo Motivate enters your Salesforce system and instantly tracks the health of your sales KPIs, ensuring that each indicator remains strong. The application also helps you determine the winning ways of your top team members, enabling you to tweak and tailor your KPIs so as to show the effect of their innovative and effective approach. The system encourages improved performance through game mechanics that are embedded deep into the salesforce.com CRM platform. SuMo Motivate provides businesses with actionable insights derive from reliable data, giving businesses the information they need to coach their teams to effectively attain their targets as they move forward.

With SuMo Inspire, Salesforce.com CRM users have a platform that helps improve individual and team performance via interactive display boards that show any data within their system as leaderboards. As SuMo Inspire is 100% native to Force.com, set up is fast and configuration is a breeze. The application comes with pre-built channels that cover typical sales and customer service KPIs.

Overview of SuMo Features

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com
  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

SuMo Position In Our Categories

Position of SuMo in our main categories:

20

SuMo is one of the top 20 Gamification Software products

20

SuMo is one of the top 20
Gamification Software products


If you are interested in SuMo it might also be beneficial to investigate other subcategories of Best Gamification Software listed in our base of SaaS software reviews.

Every business is different, and may call for a specific Gamification Software solution that will be designed for their company size, type of clients and staff and even individual niche they deal with. It's not wise to count on finding a perfect app that will be suitable for every business no matter what their background is. It may be a good idea to read a few SuMo reviews first and even then you should pay attention to what the software is intended to do for your business and your employees. Do you require a simple and intuitive solution with only elementary features? Will you really use the complex functionalities needed by pros and large enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to locate a trustworthy software that will match your budget.

How Much Does SuMo Cost?

SuMo Pricing Plans:

SuMo offers two different payment plans:

SuMo Motivate – $40/user/month

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com

SuMo Inspire – $1,600/TV/year

  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

User Satisfaction

We realize that when you make a decision to buy Gamification Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SuMo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SuMo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

177

NEGATIVE SOCIAL MENTIONS

2

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • International
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

What are SuMo pricing details?

SuMo Pricing Plans:

SuMo offers two different payment plans:

SuMo Motivate – $40/user/month

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com

SuMo Inspire – $1,600/TV/year

  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

What integrations are available for SuMo?

SuMo integrates with Salesforce.

User reviews


User reviews in total: 12

8
3
0
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Average Rating:

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The most favorable review

Gabriel S.

6 months ago


Pros:
SuMo is easy to use, confident and secure tool that ensures no data will be lost, allows the users to achieve their success faster by motivating them. It works perfect with Salesforce, the integration itself is simple, user-friendly. What I love is that this product works great with other custom objects and fields that are added to Salesforce. I use it to motivate my team so they can follow up the leads confidently and quickly. Before using this software I needed to create and maintain excel sheets manually for every actions that drive our sales teams locally and globally, so they can be more productive. This product is built for creating competitive and yet healthy environment. Keeps track of the performance of each member of the team. This tool is great for both end-user and admins. It offers great ideas and suggestions on how to increase our performances, maintain our success rates and many other suggestions. Users are allowed to follow all business processes, to contact the follow ups and pipeline opportunities, they are even able to convert the leads into clients.

Cons:
SuMo is cloud-based and it is built on Salesforce, and I’m concerned about the security. The maintenance can be complicated for beginners.

The least favorable review

Ira P.

4 months ago


Pros:
SumoMe provides great integration with other email management software such as MailChimp and others. It offers a lot of settings that can prove to be beneficial such as for a prompt to show up any at any time interval. It has helped grow our email list better than any other software tool. Google Analytics is already built in and the presence of cool features such as Highlighter lets you tweet content that you highlight.

Cons:
The presence of the branding on the free version can be annoying and the premium version is very expensive. This can also be a problem since not all features are used by all the visitors It also tends to run slow if options are installed.

Published 4 months ago
Verified
user
SumoMe really gets the needs of their core users — the marketers. They've made their tools super efficient to implement and the


What do you think about this review? Great Poor
Published 4 months ago
Verified
user
SumoMe provides great integration with other email management software such as MailChimp and others. It offers a lot of settings that can prove to be beneficial such as...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
SumoMe is an all-in-one solution for those looking to improve the "sociability" of their site and increase the number of email subscribers. My favorite tool is the List...



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Published 4 months ago
Verified
user
SumoMe is an awesome app for lead capturing, website visitor behavior analytics, and website content sharing. It works on any website we believe and it really stands out!...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Setting up SumoMe is as easy as integrating a code snippet into the HTML code of your website, and you're good to go. From the Administrative Panel you can activate,...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Everything about SumoMe is perfect, whether you have a small start up or an enterprise-level customer. I'm delighted with what it has to offer. It complements my existing...



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Published 4 months ago
Verified
user
SumoMe has so many benefits to offer that it's really difficult to chose only a few. I use it on my Wordpress blog to generate more traffic and leads and it does the job...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
SumoMe is a great tool for increasing the shareability of our website. We also love the email integration, as it helps promote list building. it integrates well with our...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
SuMo saves me a lot of time and I can spend my time in focusing on my goals, coaching and development with my team. This tool motivates team members to follow up leads so...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
We are happy that SuMo is part of our company and work with us when we create fun projects and helps us to meet specific objectives. This tool helps us to follow up our...



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