Price

$40

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SuMo REVIEW

Gamification Software

12 user reviews
USER SATISFACTION 99%
OUR SCORE 8.0

What is SuMo?

SuMo is CloudApps’ powerful and reliable product designed to accelerate sales performance and enable users to provide high-quality customer service excellence by discovering, tracking, and coaching users of the high value “winning” behaviors that steer your team and your business towards success.

CloudApps has two products – SuMo Motivate and SuMo Inspire. SuMo Motivate helps businesses track the health or their sales KPIs, identify top performers, and coach your team with data drive insights, resulting in a more engaged, productive team that delivers improved productivity and output. SuMo Inspire, on the other hand, converts your Salesforce data into KPI driven leaderboards and show them on TV displays. The application helps motivate your team to provide an excellent output, thus resulting in a spike in sales and customer service performance.

Overview of SuMo Benefits

Most businesses are aware of the KPIs that show sales success. However, many CRM platforms available today do not provide any means to closely monitor these KPIs. Information gathered and stored within your system only shows you a view of today’s business pipeline. You have no way of visualizing or knowing how the journey was from the start to this point. SuMo Motivate from CloudApps changes all that.

SuMo Motivate enters your Salesforce system and instantly tracks the health of your sales KPIs, ensuring that each indicator remains strong. The application also helps you determine the winning ways of your top team members, enabling you to tweak and tailor your KPIs so as to show the effect of their innovative and effective approach. The system encourages improved performance through game mechanics that are embedded deep into the salesforce.com CRM platform. SuMo Motivate provides businesses with actionable insights derive from reliable data, giving businesses the information they need to coach their teams to effectively attain their targets as they move forward.

With SuMo Inspire, Salesforce.com CRM users have a platform that helps improve individual and team performance via interactive display boards that show any data within their system as leaderboards. As SuMo Inspire is 100% native to Force.com, set up is fast and configuration is a breeze. The application comes with pre-built channels that cover typical sales and customer service KPIs.

Overview of SuMo Features

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com
  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

SuMo Position In Our Categories

Position of SuMo in our main categories:

20

SuMo is one of the top 20 Gamification Software products

20

SuMo is one of the top 20
Gamification Software products


If you are interested in SuMo it could also be a good idea to check out other subcategories of Best Gamification Software collected in our base of B2B software reviews.

It's crucial to keep in mind that almost no service in the Gamification Software category is going to be a perfect solution that can meet all the goals of all business types, sizes and industries. It may be a good idea to read a few SuMo reviews first as certain software might dominate just in a really small set of applications or be prepared with a really specific industry in mind. Others can function with an idea of being simple and intuitive and consequently lack complicated features welcomed by more experienced users. You can also come across services that focus on a broad group of users and provide a complex feature set, but this usually comes at a higher price of such a solution. Ensure you're aware of your needs so that you buy a solution that offers all the functionalities you look for.

How Much Does SuMo Cost?

SuMo Pricing Plans:

SuMo offers two different payment plans:

SuMo Motivate – $40/user/month

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com

SuMo Inspire – $1,600/TV/year

  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

User Satisfaction

We realize that when you make a decision to buy Gamification Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SuMo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SuMo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

177

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • International
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

SuMo User Reviews


Gabriel 2 months ago
Verified
user



Chester 3 months ago
Verified
user



Dorothy 4 months ago
Verified
user


What are SuMo pricing details?

SuMo Pricing Plans:

SuMo offers two different payment plans:

SuMo Motivate – $40/user/month

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com

SuMo Inspire – $1,600/TV/year

  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

What integrations are available for SuMo?

SuMo integrates with Salesforce.

User reviews


User reviews in total: 12

8
3
0
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0

Average Rating:

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The most favorable review

Gabriel

2 months ago


Pros:
SuMo is easy to use, confident and secure tool that ensures no data will be lost, allows the users to achieve their success faster by motivating them. It works perfect with Salesforce, the integration itself is simple, user-friendly. What I love is that this product works great with other custom objects and fields that are added to Salesforce. I use it to motivate my team so they can follow up the leads confidently and quickly. Before using this software I needed to create and maintain excel sheets manually for every actions that drive our sales teams locally and globally, so they can be more productive. This product is built for creating competitive and yet healthy environment. Keeps track of the performance of each member of the team. This tool is great for both end-user and admins. It offers great ideas and suggestions on how to increase our performances, maintain our success rates and many other suggestions. Users are allowed to follow all business processes, to contact the follow ups and pipeline opportunities, they are even able to convert the leads into clients.

Cons:
SuMo is cloud-based and it is built on Salesforce, and I’m concerned about the security. The maintenance can be complicated for beginners.

The least favorable review

Fannie

5 months ago


Pros:
SumoMe is a great tool for increasing the shareability of our website. We also love the email integration, as it helps promote list building. it integrates well with our Wordpress blog through a quick and easy plugin, as well as with ESP. We've seen both our social shares and email subscribers increase since adding it to our site.

Cons:
The price is higher than what competitors offer, though they do offer a free version with branding. I also wish that there were more customization options available, as the pop ups would look better to match our branding.

Published 2 months ago
Verified
user
SumoMe has so many benefits to offer that it's really difficult to chose only a few. I use it on my Wordpress blog to generate more traffic and leads and it does the job...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
SuMo is easy to use, confident and secure tool that ensures no data will be lost, allows the users to achieve their success faster by motivating them. It works perfect...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
Setting up SumoMe is as easy as integrating a code snippet into the HTML code of your website, and you're good to go. From the Administrative Panel you can activate,...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
We are happy that SuMo is part of our company and work with us when we create fun projects and helps us to meet specific objectives. This tool helps us to follow up our...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
SumoMe really gets the needs of their core users — the marketers. They've made their tools super efficient to implement and the


What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Everything about SumoMe is perfect, whether you have a small start up or an enterprise-level customer. I'm delighted with what it has to offer. It complements my existing...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
SuMo saves me a lot of time and I can spend my time in focusing on my goals, coaching and development with my team. This tool motivates team members to follow up leads so...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
SumoMe is a great tool for increasing the shareability of our website. We also love the email integration, as it helps promote list building. it integrates well with our...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
We had great experience with SuMo Motivate, we were able to implement a fun and engaging program in order to achieve our goals. They have done everything to meet all our...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
SumoMe provides great integration with other email management software such as MailChimp and others. It offers a lot of settings that can prove to be beneficial such as...



What do you think about this review? Great Poor

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