User review
of ManageEngine SupportCenter Plus
Fast and Effective
-
by Darryl
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
SupportEngine's best feature is its awesome, responsive, knowledgeable support team.
What aspects are problematic or could work better?
The software doesn't have an asset management functionality.
What specific problems in your company were solved by this product?
For years, ManageEngine SupportCenter Plus has been a huge boost to our drive in addressing and delivering top class service to customers.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Information Services
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
most employees
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
