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User review of SurveyGizmo

A worthy price tag for an all-around product.

- by Lowell

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Flexibility seen in surveys and how willing SG's people are in landing the best solutions for us is what makes this product great. Located close to Fort Collins, they were able to send one of their own peoiple to directly help us in terms of usage. I like how it can be accessed via smartphone/tablet without involving any app downloads. It's a worthy product for its price. We use it weekly for around 40 people.

What aspects are problematic or could work better?

When it comes to survey creation, there are plenty of tabs with options concealed. Those same options weren't as intuitive as I thought intially. Making reports/exporting data involves an overwhelming number of options. I'm not at all sure if I even see any differences between them.

What specific problems in your company were solved by this product?

We wanted to gather lots of data. And we wanted them all kept in the same format. We're really addicted in preserving the integrity of data and ensuring zero misspellings and errors. SG enabled us to do that easily!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Food & Beverages

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.