Helps in fast analysis of data

What are the best aspects of this product?

It is intuitive from the start. The dashboard reveals everything about your survey and you can monitor its progress. It allows you to easily design survey questions in terms of how they should be and in what order. You can do just about anything when you are on the dashboard. It makes sure that the flow of your surveys is smooth. You can access, edit or create a new survey fast. If you want to create complex surveys SurveyGizmo allows you to do this with ease. You can add logic and also you can test the survey before sending it out there, which is a plus.

What aspects are problematic or could work better?

Although you can add logic to each question if you want a complex survey, it can be time-consuming and disappointing. There is no easier way to do it for all questions at once you have to do it for each question at a time which is boring. However, I have not asked for help on this part and there may be a way to go around it. It would be better if you could take less time to add logic to questions when creating surveys.

What specific problems in your company were solved by this product?

We have managed to be better in serving our customers and potential ones. Due to the surveys we send out to them, we can communicate with clients decisively regarding our products and what they think about them. Through the surveys, we can learn what to improve and what to eliminate. We are able to provide a customer-centered product which is good for business. With SurveyGizmo we can research, collect and analyze real data from real people in short period for better results.

Are you a current user of this product?

Yes