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User review of SurveyGizmo

Provides professional survey templates

- by Noel

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

The user interface of the product is intuitive. It is attractive and offers a better view for the user to create surveys. The survey builder allows you to create questions with ease and send them out to your customers for a quick response. The themes look good and add a professional touch to your surveys when you create them. Since the layout is beautiful and easy to find your way around, you can get started right away and thus create a survey in a few hours. In short, everything is laid out in the open once you launch the product which makes your work easier.

What aspects are problematic or could work better?

It works fine for all other files. However, when dealing with audio files, it has problems when it comes to uploading them. I had to find a way around this so that I can get them into the system. I used the Soundcloud, where I had to host the audio files into the cloud and link the player with the survey tool to enable this. Although I was successful, the process was not that friendly. It took me a lot of time (days) and it was tiring as I had to survey more than 150 audio files. Also, when I retrieved the results, the question numbers on the PDF files were not well organized and I had to seek help from the support team to get things right. It is a good thing that their customer support is responsive and helpful in such situations.

What specific problems in your company were solved by this product?

I was able to send out surveys for my audio files and find out how different stereo widths affect the sound source distance. With SurveyGizmo I could carry out an extensive research and come up with results of how the distance of sound source is affected by the number of early reflections to a listener. Apart from that SurveyGizmo offered a clear way on the direction I should take with my project. Although I experienced some problems in loading the audio files, I was able to meet my objectives in full.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.