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User review of SurveyGizmo

Reliable for complex survey solutions

- by Jody

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It is a powerful survey tool as compared to other similar of its kind. We had to try out different survey tools with the trial version before we settled for SurveyGizmo. T is not only simple to use but also reliable in creating surveys. You can manage multiple surveys at a go without much hustle and achieve your objective with ease. It has a lot to go for in terms of the complexities it helps to solve. Whether you have a simple survey project or a complex one, it shows up every time. It does not require one to be a programmer to effectively utilize what it has to offer. We easily use its custom scripting language for our everyday work.

What aspects are problematic or could work better?

Although the updates to the tool help make it perform better, they can sometimes be frustrating. Imagine being used to a certain feature or way of doing things just to switch again to something new. The sudden switch to our comfort zone can be destabilizing but all in all change is good. It is a minor and may be unnecessary dislike as the team is trying to make the tool more reliable and helpful in terms of carrying out surveys.

What specific problems in your company were solved by this product?

We went an extra mile to find this tool. It is both convenient and reliable as we manage complex surveys and it has proven to be a perfect fit for our work. Before we took on SurveyGizmo, we could not find another survey product that offered the same experience as what we are getting now. Since we have SurveyGizmo now, we can complete surveys, analyze the results and take the necessary action without any major problems. It is a competent and superior solution for our survey problems.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.