MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of SurveyGizmo
User review of SurveyGizmo

So simple to utilize despite minimal experience in programming.

- by Celia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

As long as you know a little bit about technical stuff and have some learned a bit of researching in school, then this platform can be the easiest thing to utilize. I'm currently working as a content writer. My database admin capabilities and computer programming skills are very limited. This software has the capacity to meet our small-to-mid-sized company's needs.

What aspects are problematic or could work better?

Since we're dealing with more than one sales divisions, we wanted to include logic into our questions. I made a suggestion to use SG in letting users do question editing responses by bulk. That way, the show/hide logic can be set up. Aside from that, there's really nothing much to complain about its functionality.

What specific problems in your company were solved by this product?

For the most part, we're mostly utilizing SurveyGizmo in evaluating client satisfaction on the services offered by our company. It gave us the ability to spot areas that need improving. It also identifies which products/services are widely being used. We felt surveys help enhance the loyalty of our customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Leisure, Travel & Tourism

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.