A tool that’s really great for surveying

What are the best aspects of this product?

It's really user-friendly. Summaries and trends of data are perfect for brief reviews. You have the option to do multiple choice, free response, and check-box survey questions. Templates can be customized. Surveys can be accessed via a URL or from an e-mail.

What aspects are problematic or could work better?

At times, filters can be confusing. This is true if you have no idea how to utilize them the right way. Survey designs are too simple. It would be a great idea to include some design customizations. These could in the form logos, backgrounds, fonts, and etc.

What specific problems in your company were solved by this product?

We're utilizing SurveyMonkeys for people invited to events. We're able to figure out information from them such as how they were able to get news of an event, and what they favor/hate about the event. We use summaries and trends of data for monthly reports, which are sent to campus admin. Based on the collected results, we can now find ways to make events better and how we can increast attendance.

Are you a current user of this product?

Yes