Price

$26

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SurveyMonkey REVIEW

Survey Software

22 user reviews
USER SATISFACTION 91%
OUR SCORE 9.2

What is SurveyMonkey?

With SurveyMonkey, you can launch any kind of online survey project, be it for the purpose of market research, a quick poll, competitive analysis or customer or the employee feedback. This easy-to-use platform allows you to tailor your surveys according to your defined target audience.

The automated and advanced features of SurveyMonkey are designed to help all kinds of professionals to conduct different types of surveys online and get real time results by reaching out to millions of respondents.  The huge amount of data collected can easily be analyzed through data analysis and reporting features offered by SurveyMonkey. Moreover, for further collaborative purposes, the data and report analysis can be exported into different formats and shared across teams.  Consequently, data-driven decisions are made for the better running of the organizations and its counterparts.

Overview of SurveyMonkey Benefits

Creating, collecting and analyzing data from million of respondents has become an easy feat through SurveyMonkey. Built-in with configurable and collaborative attributes, this online survey tool can serve almost all the research based purposes of the conducting surveys.  Long and short, simple and complex surveys can be created within minutes. And, the customizable features add to the interactive interface that SurveyMonkey offers to its users.

One of the amazing features of SurveyMonkey is the wide question bank that offers specific inbuilt and customizable questions with regards to the different types such as customer satisfaction, employee feedback, demographics, community, healthcare, market research, human resources, events, political and non-profit; you can always add more questions to the survey as per your requirements.

SurveyMonkey can provide an impetus for making smart and wise decisions related to the different areas of enterprises. The reporting and analysis tool can accelerate the data-driven decisions and help organizations take measures to implement the suggested actions by these survey results.

With SurveyMonkey, team collaborations can also be improved. Surveys can be filled out and shared across teams within organizations through one single account. This can prevent immense hassle that can come while manually analyzing, discussing or sharing the survey results.

And if you are worried about the security of survey data, SurveyMonkey offers the best security encrypted survey platform. Data is validated by TRUSTe, Norton, and HIPAA features.

Overview of SurveyMonkey Features

  • Survey Templates
  • Skip Logic
  • Real-time results
  • Enterprise-grade features
  • SPSS integration
  • Custom reporting
  • Text analysis
  • Consolidated account management
  • Net Promoter Score
  • Answer Validation
  • Customizable Survey Links and Design Themes
  • Custom branding
  • Filter and cross-tabbing
  • Export Results to Excel and PDF

SurveyMonkey Position In Our Categories

Position of SurveyMonkey in our main categories:

20

SurveyMonkey is top 20 CRM Software products

1

SurveyMonkey is top 1 Survey Software products

20

SurveyMonkey is top 20
CRM Software products

1

SurveyMonkey is top 1
Survey Software products


SurveyMonkey is also listed in the following subcategories:

Category:Position:
Feedback & Reviews Management Software#1

Each company has different requirements and needs a system that can be personalized for their size, type of workers and buyers, and the particular industry they are in. For these reasons, no system can proffer perfect features out-of-the-box. When you look for a software app, first be sure what you want it for. Read some SurveyMonkey reviews and ask yourself do you want basic features or do you need advanced features? Are there any industry-specific functionalities that you are seeking? Find the answers to these questions to help your search. There are multiple factors that you need to mull over and these include your finances, particular business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally select the platform that presents all that you want to enhance your company effectiveness and productivity.

How Much Does SurveyMonkey Cost?

SurveyMonkey Pricing Plans For Enterprises & Small Business:

SurveyMonkey offers a basic free plan, and several enterprise pricing plans to choose from. Here are the details:

BASIC – Free

  • 10 questions
  • 100 responses
  • Standard Email Support

SELECT – $25/month

  • Available on annual plan
  • Unlimited questions
  • 1000 responses
  • Custom Themes and Colors
  • Skip Logic
  • Data exports and reports
  • Priority 24/7 email support

GOLD – $300/Year/User

  • Team Collaborations
  • Add users
  • Unlimited questions
  • Unlimited responses
  • Priority 24/7 email support
  • Custom Themes and Colors
  • Skip Logic
  • Data exports and reports
  • Priority 24/7 email support
  • Statistical significance

PLATINUM – $800/Year/User

  • Team Collaborations
  • Add users
  • Unlimited questions
  • Unlimited responses
  • Priority 24/7 email support
  • Custom Themes and Colors
  • Skip Logic
  • Data exports and reports
  • Priority 24/7 email support
  • Statistical significance
  • Advanced surveys logic
  • White label surveys
  • Phone Support

User Satisfaction

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SurveyMonkey reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SurveyMonkey. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

31

NEGATIVE SOCIAL MENTIONS

3

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
  • China
  • Germany
  • India
  • Japan
  • France
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.

What are SurveyMonkey pricing details?

SurveyMonkey Pricing Plans:

SurveyMonkey offers a basic free plan, and several enterprise pricing plans to choose from. Here are the details:

BASIC – Free

  • 10 questions
  • 100 responses
  • Standard Email Support

SELECT – $25/month

  • Available on annual plan
  • Unlimited questions
  • 1000 responses
  • Custom Themes and Colors
  • Skip Logic
  • Data exports and reports
  • Priority 24/7 email support

GOLD – $300/Year/User

  • Team Collaborations
  • Add users
  • Unlimited questions
  • Unlimited responses
  • Priority 24/7 email support
  • Custom Themes and Colors
  • Skip Logic
  • Data exports and reports
  • Priority 24/7 email support
  • Statistical significance

PLATINUM – $800/Year/User

  • Team Collaborations
  • Add users
  • Unlimited questions
  • Unlimited responses
  • Priority 24/7 email support
  • Custom Themes and Colors
  • Skip Logic
  • Data exports and reports
  • Priority 24/7 email support
  • Statistical significance
  • Advanced surveys logic
  • White label surveys
  • Phone Support

What integrations are available for SurveyMonkey?

SurveyMonkey integrates with the following business systems and applications:

  • Salesforce
  • Marketo
  • MailChimp
  • HootSuite
  • Piktochart
  • Hubspot
  • Eventbrite
  • Zapier
  • Microsoft Word
  • CleverReach
  • Ambassador
  • Google Sheets
  • Google Forms
  • Trello
  • Microsoft Excel
  • Active Campaign
  • Data Cracker
  • Emma
  • Freshdesk
  • DataHero
  • DiscoverText
  • Drop Thought
  • INinbox
  • OfficeReports
  • Zendesk
  • Wise.NET
  • Syncfrog
  • Trackerbird
  • UniSender
  • OfficeReports
  • NVivo
  • Mad Mini
  • Sympla
  • Jooners

User reviews


22 Reviews

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0
0

Average Rating

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The most favorable review

Annie

2 hours ago


Pros:
SurveyMonkey is a really an up-your-face survey software with a simple appearance. It's ease of use is amazing. I favor its minimalist appearance since it makes survey creation view-friendly and organized. When I mention "minimalist" I meant it in a crip and modern-like way. That means none of that ancient Windows 98 stuff involving fill-in bubbles and a scrolling page with questions.

Cons:
I'm not into ads that are shown to respondents at the end of each survey. It's a bit weird (for me). I know they offer a free version but I felt the ads aren't involving anything related to the survey. Simply put, it makes the software and site less professional looking.

The least favorable review

Cesar

2 months ago


Pros:
It has a friendly user interface where you can find what you are looking for with ease. The surveys can help you learn what your target audience wants depending on their feedback. You can create survey questions and frame them in a way that gives you quick responses from the parties involved. It has a social feel to it as it allows you to donate or contribute to a cause aiming for social development and growth.

Cons:
Although, it has a friendly UI, it has a learning curve to it. Before you get used to it or learn how it works, you will take time. It is confusing at first but one you learn how to do things, it is all smooth. You can find out what your clients need and produce that, which is good for business. As a freelancer, you are able to conduct surveys and provide what is lacking in the market.


Annie - 2 hours ago

Verified
user
SurveyMonkey is a really an up-your-face survey software with a simple appearance. It's ease of use is amazing. I favor its minimalist appearance since it makes survey...

Neil - 1 day ago

Verified
user
One of its best features is the simplicity in making a survey with varying questions and response choices. Their "Required" category lets you decide the kind of...

Ora - 4 days ago

Verified
user
SurveyMonkey is generally easy to use. It gave us an option to acquire feedback in a simpler format and extracting survey responses with ease. I like how I can create...

Percy - 1 week ago

Verified
user
SurveyMonkey is perfect for starting a quick survey. It's great for sending survey to different places within my company. You can kick off with a free plan and send out...

Josh - 2 weeks ago

Verified
user
As for my role in the company I work for, I want to reach out to a large group of people after I'm done with training. I make use of SurveyMonkey for building surveys...

Nicole - 2 weeks ago

Verified
user
SurveyMonkey requires little or training for survey creation. I'm able to create an account and was able to take my surveys to the streets within a few hours. That was...

Ellie - 2 weeks ago

Verified
user
It's simple to use. Customizations can easily be done. The tool gives you the chance to choose a wide range of pre-made questions. You can make customizations on your...

Eunice - 3 weeks ago

Verified
user
Getting the chance to pick from templates made or having the option to make customizations according to certain needs. Being able to share survey with your network by...

Tim - 3 weeks ago

Verified
user
It's really user-friendly. Summaries and trends of data are perfect for brief reviews. You have the option to do multiple choice, free response, and check-box survey...

Kevin - 3 weeks ago

Verified
user
I love the fact that they have a free version available. The version may have its limitations, but that's expected. One fine thing with running a free version is that it...

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