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User review of SurveyMonkey

An easy survey tool that’s really simple to use.

- by Percy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

SurveyMonkey is perfect for starting a quick survey. It's great for sending survey to different places within my company. You can kick off with a free plan and send out 10 questions per survey.

What aspects are problematic or could work better?

While making use of a free plan is a good thing, it'd be a plus if more features were included. You're only limited to having 10 questions with the free version. Plus you're left with standard e-mail support. It's understandable for developers to make a profit, but it would be reasonable if the number of questions are limited to 20. 10 questions per survey is way too little.

What specific problems in your company were solved by this product?

This is a faster way of geting project status updates, feedback from customers, or registering for interest in certain events. Gaining access to something this powerful without cost offers tremendous value for us. We no longer have to pursue costly software.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.