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User review of SurveyMonkey

Helps find out what is lacking in the market

- by Cesar

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It has a friendly user interface where you can find what you are looking for with ease. The surveys can help you learn what your target audience wants depending on their feedback. You can create survey questions and frame them in a way that gives you quick responses from the parties involved. It has a social feel to it as it allows you to donate or contribute to a cause aiming for social development and growth.

What aspects are problematic or could work better?

Although, it has a friendly UI, it has a learning curve to it. Before you get used to it or learn how it works, you will take time. It is confusing at first but one you learn how to do things, it is all smooth. You can find out what your clients need and produce that, which is good for business. As a freelancer, you are able to conduct surveys and provide what is lacking in the market.

What specific problems in your company were solved by this product?

It is the ultimate survey tool which is popular and people know what it stands for. This way, when you send survey questions to clients, they will not view it as spam and can participate in the survey without major issues. You can also use it for school projects and gather data relating to that project from people. It has made survey easy to create and send out due to its reputation as a reliable tool.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.