Reliable for project performance rating

What are the best aspects of this product?

It is the free version of the tool that impressed me. I was able to send up to 10 survey questions. If your needs are above this, you can switch to the paid version which come with different additional features and capabilities. I can craft my questions the way I like as the product provides different ways you can do it. It allows for ease of customization with the multiple templates it has. For my case, I use the URL and email to send surveys. This way, I can get simple feedback and email notifications when I receive a response.

What aspects are problematic or could work better?

Although the email way is easy, it can have limitations when you want to send surveys to your recipients. The emails may land in the spam folder and thus the recipient may not be able to see them in their inboxes. However, you can correct this problem by using the URL in conjunction with your email to get rid of the spam. It would be better if there was a simpler way as beginners may have a lot of problems before they realize that their correspondents are not getting the surveys they send via email.

What specific problems in your company were solved by this product?

I can now send surveys with ease to those people I want to respond. It makes it easy to create and send those survey questions for my projects. Once I complete a project, I can create the survey and send them to the people concerned. As a department we can use our staff members to act as performance indicators for our projects and send them the surveys to rate our projects.

Are you a current user of this product?

Yes