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User review of SurveyMonkey

Survey Monkey is wonderful tool for surveys

- by Ramona

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This tool has great looking templates like Google Forms, I haven’t found that kind of templates in other competitor’s tools. The interface is simple and clear it provides pleasant experience to its user. There are lot of options on free version you can use to create your own surveys.

What aspects are problematic or could work better?

In free trial there is a limit for the surveys you can take, and because of this limit I often use Google Forms. But on the other hand, the Survey Monkeys’ team constantly improves the tool and releases new options.

What specific problems in your company were solved by this product?

I constantly need feedback from my audience and thanks to this tool I don’t have to call them on the phone or email in order to get their answers. I see that people don’t have problems in answering the questions and they feel free to share their opinions and experiences with me.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.