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User review of SurveySparrow

Great experience with SurveySparrow so far

- by Otilia

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

SurveySparrow is a user-friendly platform equipped with a number of great capabilities. It enables us to interact with our customers and gather feedback from them on how to improve our services. It also helps us build our relationship with our clients as it allows us to reach out to them for discounts and voucher offers.

What aspects are problematic or could work better?

We would love to see some additional features in the future versions of this software. Specifically, we want more options for survey customization as these are already present in other similar products.

What specific problems in your company were solved by this product?

This provides us with a way to gather comments and suggestions from our customers, analyze survey data, and make necessary changes accordingly.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.