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User review of SurveySparrow

Great software and customer service

- by Mose

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We recently transitioned into using SurveySparrow and are having a great experience so far. They provided us with excellent customer support service from the onset.

What aspects are problematic or could work better?

The software's UI and UX design could use some improvements. We think they are already working on this.

What specific problems in your company were solved by this product?

SurveySparrow matches our needs for software that can help us produce professional-looking survey forms. We have assessed other similar software for said function but nothing worked better for us than this one.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Market Research

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.