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User review of SurveySparrow

SurveySparrow is easy to use and cost-effective software

- by Alessia

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

This user-friendly solution helps us gain insight about our target market. It provides us with the tools to create engaging surveys. It comes with several integrations and well-designed templates.

What aspects are problematic or could work better?

Some of the responses we received at first were incomplete and some seemed to have been passed on to us without the confirmation of the respondents to submit. We have contacted SurveySparrow about this and have received adequate information to understand why this was happening.

What specific problems in your company were solved by this product?

This software is very useful for gathering information about the customer's expectations and needs. We have been using this for creating mobile and online surveys for market research and it has proved to be a cost-friendly and effective solution.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.