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User review of SurveySparrow

Top-notch customer service

- by Jed

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

They have a very responsive support team. We were able to solve the issues we encountered with their help.

What aspects are problematic or could work better?

We had security problems while using SurveySparrow but these were resolved quickly, thanks to their support team.

What specific problems in your company were solved by this product?

We have only used this a few times but in our experience both the software and the support service that comes with it are excellent. SurveySparrow is very useful for collecting data.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.