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User review of SurveySparrow

We are getting more responses with SurveySparrow

- by Donald

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We love that this allows us to use logical and conditional formats for our surveys. We are able to engage our customers better using the surveys we made with this software. Moreover, the responses that we get increased in number because this lets people take surveys using their phones.

What aspects are problematic or could work better?

A timer would be an ideal additional feature for this software. Apart from this, SurveySparrow is perfect for our needs.

What specific problems in your company were solved by this product?

This helps us gather more survey responses, create a conversational experience for our customers, and provide better customer service in general.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.