Fast-acting tool

What are the best aspects of this product?

The first thing I love about this tool is how fast it works. You can very quickly check the pulse of your audience, whether it's feedback on a current product or finding out what they're interested in. It's also got a variety of forms to gather that feedback. I love that I can take my pick from either text answers, a contact form, or single choice feedback. I also think survey respondents will appreciate how the tool allows them to be anonymous when giving their feedback.

What aspects are problematic or could work better?

Quite frankly, there's nothing about this tool that I don't like. It's an easy way to get feedback. I can't think of a more perfect tool to use.

What specific problems in your company were solved by this product?

It has improved how we cater to our customers. Since it works so well in gathering insight, we can tailor our services to meet our customers' needs.

Are you a current user of this product?

Yes