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User review of Survicate

Great tool for collecting feedback

- by Scott

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The integrations are simple and help you to get first responses quickly. You can use the design options and intuitive logic to create user-friendly and smart feedback surveys. I value the high response conversions as we don’t get too much traffic on our website. The app offers me all the integrations I need.

What aspects are problematic or could work better?

I found it difficult to understand the pricing structure and the designs options, but the support agents helped me out with the issues.

What specific problems in your company were solved by this product?

We use Survicate to run campaigns to check user value propositions and pricing tags. We get good answer rates with the app and it settles quickly. Survicate also helps us get constant passive feedback from our website visitors and users.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Investment Management

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.