Helpful when it comes to information gathering

What are the best aspects of this product?

I've only been using this tool for a year but it's been a great help when it comes to information gathering. We've been able to use it to approach our users and get data from them for our marketing campaigns. It is a helpful tool that has helped us further improve our business. Wouldn't hesitate to recommend it to others.

What aspects are problematic or could work better?

Overall, I think this tool is great. There are a few lapses but they are ones that are similar to other software. If there's one thing to improve on, I guess they could add more interactive features in future versions?

What specific problems in your company were solved by this product?

I think using this tool has helped our email and online marketing reach their maximum potential. Since this tool helps gather information from our customers, we can take that information and incorporate that into our tools for email marketing and our marketing campaigns in general. Pretty sure that sales and marketing departments will love this.

Are you a current user of this product?

Yes