Helps me get feedback from our website visitors

What are the best aspects of this product?

I use Survicate to create surveys from which I can get feedback from our clients and visitors about their expectations and needs. Survicate helps me learn why visitors come to our website. The app allows me to target segments such as traffic parameters, time spent on our website, device used, and total visits. This helps me to accurately use the information in the sales process. I use the functionality to create new surveys based on previous answers to the surveys as well as to get customized data from integrated apps like Google Analytics.

What aspects are problematic or could work better?

The only drawback is I am not able to change the widget fonts. I have no problems with the rest of the features.

What specific problems in your company were solved by this product?

I am a marketing intern who works to get feedback from clients and Survicate is an excellent app for this purpose. I am able to easily integrate it with popular marketing solutions like Hubspot, Shopify, and Google Analytics. It helps me create and launch useful surveys to get feedback from our clients which helps us to understand their requirements. The app also allows me to use the interaction history to get details for leads profiles.

Are you a current user of this product?

Yes