What are the best aspects of this product?
The response rate is great and I can collect lots of feedback quickly. The precise targeting feature is impressive, and the tool is good looking and easy to install. Survicate integrates smoothly with other apps which allows me to send data to them.
What aspects are problematic or could work better?
It was initially difficult to understand the survey logic, but the problem was resolved after I found relevant articles about it. The patient support agents were very helpful.
What specific problems in your company were solved by this product?
The app helped me improve my website and the purchase process. It helped me to ensure all the information on our site is easily understandable for browsers. Thanks to Survicate, we have made the purchase process easier and more user-friendly. Everything is going more fluently as the surveys indicate.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Internet
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
Less than 1 year
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