Straightforward and simple

What are the best aspects of this product?

One thing I appreciate about this is the flexibility it affords me when creating surveys. I can either come up with complicated and progressive surveys or send out message surveys that are simple and straightforward. With these choices, can get insight into how our customers think.

What aspects are problematic or could work better?

While it certainly looks better than other similar software, I have to point out that the analytics feature is basic. This is something that they can improve on in future versions.

What specific problems in your company were solved by this product?

This software has helped us out when it comes to understanding our partners and customers. Thanks to the feedback we've collected using this, we've been able to pinpoint areas where we can improve.

Are you a current user of this product?

Yes