User review
of Switchvox
Excellent for MSME budgets
-
by Vivianne
USER SATISFACTION
RECOMMENDATION Quite likely
5 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE ok
3out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Provides seamless integration between mobile phone and office phones at a budget-friendly price.
What aspects are problematic or could work better?
The setup requires quite a steep learning curve. Plus, in case of the need to disseminate emergency announcements, the process is also complex, requiring VPN access.
What specific problems in your company were solved by this product?
Switchvox helped us set a device to centralize receipt of calls. This way, we could better track who received which calls and who are the top call takers.
Are you a current user of this product?
No
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Information Technology and Services
