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Switchvox REVIEW

Business Phone Systems

No user reviews
USER SATISFACTION 86%
OUR SCORE 8.8

What is Switchvox?

Switchvox is an easy-to-use yet powerful VoIP business phone system designed by Digium for smart and modern businesses with more than five users. This is a customizable communication solution that empowers businesses to transition from simple telephony to multi-faceted unified communication solution. The platform is designed around the state-of-the-art Asterisk open-source software, and it integrates all office communications to save time and money.

Switchvox is offered as either on-premise PBX solution or a hosted VoIP service. However, business with multiple office locations can deploy a hybrid Switchvox solution in which the cloud-based and on-premise systems are joined to functions together as a solitary system. The system eliminates the complexity of legacy phone systems with an intuitive web interface and advanced features which include reporting, call center, call distribution, operations center, and more.

Overview of Switchvox Benefits

Switchvox is a comprehensive unified communication system that offers all the features you expect from an advanced phone system. It authenticates that an all-in-one unified communication (UC) system can be simple without compromising on its power and capability. The solution extends beyond just voice and empowers you to leverage components of unified communication solution to unravel business challenges.

One of its highlights is the ease of use. Switchvox is a fully-featured platform that requires no special skills to install, use, and maintain. It comes with a point-and-click, web-based interface that simplifies all the basic tasks including searching employees in the company directory, customizing speed dials, forwarding calls, real-time chat and video, and transferring calls. The interface concentrates on both the configuration and enhancement of business processes to makes every task intuitive. With Switchvox optimizing your business process is no longer an arduous choice between enhancement and cost.

Another notable feature is the reporting and analytics module which delivers scheduled and professional ad-hoc data on all calls of the phone system. The data is availed in web-based tables, charts, and logs or as XML or XLS raw data files. Reports generated from the data enable the management staff to visualize call flow data and monitor changes in the phone and staffing systems.  The queue reports deliver graphical charts showing meaningful trends that can help you boost the customer service and sales process.

Overview of Switchvox Features

  • Operations center
  • Call center
  • Call distribution
  • Reporting
  • Mobile
  • Salesforce integration

Switchvox Position In Our Categories

Position of Switchvox in our main categories:

20

Switchvox is one of the top 20 Business Phone Systemsproducts

20

Switchvox is one of the 20
Business Phone Systems products


If you are interested in Switchvox it might also be beneficial to check out other subcategories of Best Business Phone Systems gathered in our base of SaaS software reviews.

Organizations have diverse wants and requirements and no software platform can be perfect in such a situation. It is useless to try to find a perfect off-the-shelf software system that meets all your business wants. The smart thing to do would be to adapt the application for your unique wants, staff member skill levels, budget, and other elements. For these reasons, do not hasten and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your particular needs. Do your homework, look into each short-listed platform in detail, read a few Switchvox Business Phone Systems reviews, contact the vendor for clarifications, and finally select the app that offers what you require.

How Much Does Switchvox Cost?

Switchvox Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Digium doesn’t provides Switchvox enterprise pricing information to the public. Contact the vendor for a detail pricing structure.

User Satisfaction

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Switchvox reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Switchvox. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

30

NEGATIVE SOCIAL MENTIONS

3

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • PHONE
  • LIVE SUPPORT
  • TICKETS

What are Switchvox pricing details?

Switchvox Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Digium doesn’t provides Switchvox enterprise pricing information to the public. Contact the vendor for a detail pricing structure.

What integrations are available for Switchvox?

Switchvox integrates with the following business systems and applications:

  • Salesforce
  • Outlook

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