MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Switchvox
User review of Switchvox

Neat interface with rich functionality

- by Joelle

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

My favorites about Switchvox: friendly and very knowledgeable CX and technical support; neat and user-friendly platform; multiple integration; and comprehensive reporting.

What aspects are problematic or could work better?

Changing the call setup cannot be done on our own. We always need tech support for this.

What specific problems in your company were solved by this product?

Switchvox can take a lot of calls and even allows integration with our CRM. It is indeed instrumental in improving our productivity at a very affordable cost.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Publishing

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.