Serves well all our demands

What are the best aspects of this product?

Switchvox is very flexible with customization so you can set it up and arrange it in a manner that best suits your operations' needs. More importantly, it connects well with our CRM platform so we can easily review incoming calls.

What aspects are problematic or could work better?

I hope Switchvox could find a way to automate the adding of extensions. At present, we do this manually and it consumes a lot of our time.

What specific problems in your company were solved by this product?

This software provides extensive customization and integration with external platforms like our CRM. In all, it lowers cost as it eliminates the need for local phone services.

Are you a current user of this product?

No