What are the best aspects of this product?
This is very easy to use product. It is highly flexible and wonderful tool for reporting. The client service team is important to us and they assist and help us along the way. This is great and ful featured solution for social analytics and campaign management. We can spot valuable opportunities thanks to its thorough insights. I like its navigation and set up.
What aspects are problematic or could work better?
The privacy policies are very restrictive.
What specific problems in your company were solved by this product?
It helps us to connect marketing efforts to ROI, to review data across all public media and to spot crisis.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Hospital & Health Care
How many people in your company actively use this product?
just me
How long is your contract with the vendor?
Less than 1 year
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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