It is highly useful solution

What are the best aspects of this product?

What I like most about Synthesio is its flexibility, you can easily customize the dashboards so it can meet all your needs. I like the multiple topic structure approach for developing queries. The customer service is responsive, always willing to help and they care about our performance.

What aspects are problematic or could work better?

I’d like to see native platform engagements including mentions in the export. But when I mention this to their customer team they told me that they would work on this one.

What specific problems in your company were solved by this product?

It helps us to monitor numerous campaigns at the same time and to align with campaign objectives. Campaign analytics help us to measure client priority and interests. Also, we can measure by topic and channel which is very important.

Are you a current user of this product?

Yes