It is perfect tool for measuring our brand’s social image

What are the best aspects of this product?

This is wonderful social intelligence analysis solution. It measures every project and data. I have great experience with its customer service team because they are helpful and always responsive. We can easily manage and create successful projects thanks to this software.

What aspects are problematic or could work better?

They could improve their mobile capabilities because I’m often on the go and I always use my mobile device to finish and check upon the projects.

What specific problems in your company were solved by this product?

We need constant and accurate data so we can improve our services. This tool helps changed our way of how we do our performances and it helps us to measure our clients’ reactions to our services and effort through sentiment analysis, demographics and competitive analysis.

Are you a current user of this product?

Yes