Synthesio is easy to use and it provides great insights

What are the best aspects of this product?

This product is user-friendly and intuitive wih great design and visualisation of data, there are charts and graphs so you can easily analyze your data. You can export the chart or you can use raw data for future manipulations. Also, it offers real time insights, crisis tracking and social media monitoring. With this tool we managed to increase mentions and followers.

What aspects are problematic or could work better?

In my opinion the analyse system needs some improvements, also they could include option so we can easily switch between work spaces so we can reduce time spent for data extraction. In addition, I’d like to see an option that would help me to pull put dara from blog/forum or twitter account.

What specific problems in your company were solved by this product?

It helps me to better understand the behavior of my consumers and to attrack potential customers. We managed to improve our product services. We get clear insight into our customers’ needs and interests. It allows us to create smart decisions for product launches, smart targetting for paid pushes. There are options that help us to measure crisis management, reporting and potential interventions.

Are you a current user of this product?

Yes