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User review of Synthesio

This is accurate social media monitoring solution

- by Yolanda

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This tool is easy to set up, it has great dashboard and user-friendly modules. It is customizable solution and easy to use. It allows us to update preferences and provides us with interactive data charts that are extremely useful for real-time analysing, monitoring and reporting. The support team is responsive and always willng to help.

What aspects are problematic or could work better?

I’d like to pull specific data from various social platforms, they could include more personalized data from social interactions and customers’ activities.

What specific problems in your company were solved by this product?

It helps us to get thorough recommendations for future brand building and awareness, we managed to turn trends into further growth . We can track out client behavior, their social activities and reactions from our customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.