What are the best aspects of this product?
I like that this tool provides us with robust data on business pitches and it provides with thorough knowledge on potential clients and their behavior on social media. ROI provides us with information on how social media works and our performance. This tool has one of the best client service and account managers, they help us get best experience from this product, they help us to figure out how this product works and what we get from it.
What aspects are problematic or could work better?
There are some websites that we cannot pull out data from but I’m satisfied from this product at the end of the day.
What specific problems in your company were solved by this product?
It helps us to prove ROI and to connect our social media work. We can scale our social media across entire organization and data is easily accessible to everyone within the company and it can be used by various departments for different reasons and purposes.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year