Decreased monitoring and patching activities

What are the best aspects of this product?

SysAid has assisted our staff in keeping track of things that they need to do. It has very effective monitoring tools too that allow us to have a complete overview of every asset. This way, we do not have to spend so much time in implementing patches.

What aspects are problematic or could work better?

It would be nice if SysAid has a better notification service regarding the functions of configurations. This way, we can change them to ensure that they work for the issues we need to resolve.

What specific problems in your company were solved by this product?

SysAid has helped us reduce the time spent on monitoring and upgrading systems. Instead, it lets us know when we need to do something so that we can make sure every machine is in top working shape. As a result, we can prevent problems in meeting SLAs.

Are you a current user of this product?

No