User review
of SysAid
Great to have sysaid
-
by aldridge sawirjo
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Incident management , request management, change management, assets management
What aspects are problematic or could work better?
remote control feautre could be updated
What features/services would you like to see in future versions of this product?
Super easy remote control feature
What specific problems in your company were solved by this product?
my incident and requests are now centralized
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Logistics and Supply Chain
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
$7000
What is your total annual cost for using this product?
$7000
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
500$
FEATURE DETAILS
Key Features
Integrations amazing
5
Collaboration Features amazing
5
Mobile Support amazing
5
Customization amazing
5
Security & Support
Security amazing
5
Customer Support amazing
5
