User review
of SysAid
Sysaid is what you need!
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
It\'s customization options make it very easy to tailor your needs to your company
What aspects are problematic or could work better?
Some may say it\'s clunky , so visual change could be useful. It doesn\'t impact me.
What features/services would you like to see in future versions of this product?
Easier to change forms and input boxes.
What specific problems in your company were solved by this product?
This product has made our service desk much more efficient and automated.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Non-Profit Organization Management
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- Streamline process of employee evaluation and performance tracking
- Offer greater visibility and transparency for both managers and employees
- Help align employee and company goals
PRICING & COSTS
What was the cost of implementing this product?
14k
What is your total annual cost for using this product?
14k
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
n/a
FEATURE DETAILS
Key Features
Integrations very good
4
Collaboration Features amazing
5
Mobile Support very good
4
Customization very good
4
Security & Support
Security very good
4
Customer Support very good
4
