- Home Help Desk Software SysAid SysAid the Best Tool for IT Operation Management
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User review
of SysAid
SysAid the Best Tool for IT Operation Management
-
by humberto canto
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
It is a tool that allows you to manage the operation of the company.
What aspects are problematic or could work better?
automation of some processes
What features/services would you like to see in future versions of this product?
a chatbot for the service desk, and multiple authentication factors for the security part.
What specific problems in your company were solved by this product?
gives us visibility on day-to-day operations. It also helps us to design the processes adapting it to our needs.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Textiles
USAGE & IMPLEMENTATION
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
desconozco actualmente
What is your total annual cost for using this product?
desconozco actualmente
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Key Features
Integrations amazing
5
Collaboration Features very good
4
Mobile Support very good
4
Customization amazing
5
Security & Support
Security amazing
5
Customer Support amazing
5
