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User review of Tableau

Poor experience. Do your research before selecting this product

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Details and values behind the charts of the dashboards

What aspects are problematic or could work better?

1: The sales reps are very aggressive and sleezy. They will mislead you and introduce last minute minimums. Given that they are an enterprise company they don't really care for small businesses.
2: The support during trial period is limited and not very useful. You are on you own for the most part to figure it out.
3: The learning curve is very high despite all the online resources.
4: Building table relationships between tables causes duplication. You have to do a lot of data cleaning and normalization before you can actually do a report.
5: Trusted authentication doesn't work after tremendous effort.
6: Tableau server is very clunky, requires a lot of ram and takes forever to startup.
7: Slowness. Overall the experience with the reports is slow
8: Printing reports and saving them is not an easy option.
9: Compared to powerbi the desktop is not as userfriendly. It took us 1 hour to learn powerbi but it took us over 2 weeks with the some help to figure out formulas in tableau
10: Creating reports using R or phyton is not an option.

What features/services would you like to see in future versions of this product?

Dynamic parameters

What specific problems in your company were solved by this product?

reporting

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Oil & Energy

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

high

FEATURE DETAILS

Reporting

Reports Interface
1
very poor
Steps to Answer
1
very poor
Graphs and Charts
1
very poor
Score Cards
1
very poor

Self-Service

Calculated Fields
1
very poor
Filter-based on Data Columns
1
very poor
Data Discovery
1
very poor
Search
1
very poor
Collaboration/Workflow
1
very poor
Automodeling
1
very poor

Advanced Analytics

Predictive Analytics
1
very poor
Data Visualization
1
very poor
Big Data Services
1
very poor

Building Reports

Data Transformation
1
very poor
Data Modeling
1
very poor
WYSIWYG Report Design
1
very poor
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